Hotel Lobby / Rooms Attendant

Full-Time

Waterstone Resort & Marina, a Curio Collection by Hilton property is seeking a dynamic, service-oriented PM Housekeeper / Lobby Attendant to join our team! Waterstone Resort is managed by Schulte Hospitality Group (SHG), which is an organization whose success is rooted in its service culture.

Job Duties And Responsibilities

• Maintain lobby, elevators, stairways, hallways, and Front Desk area to assure they are clean, neat and free of all rubbish and debris. 
• Clean and maintain public restrooms in a neat and orderly fashion to provide fresh and attractive facilities for guests. Check restrooms once an hour to assure they remain neat and clean. 
• Clean hotel offices to provide clean, neat, and fresh work areas. 
• Clean back of the house areas to maintain a clean, safe work environment. 
• Clean from outside of hotel in order to provide a clean exterior to the hotel. 
• Report any unusual or extraordinary problems to assure they are handled in a timely manner. 
• Adhere to scheduled work hours to assure proper coverage of work assignments. 
• Acquire working knowledge of hotel and its facilities in order to provide proper information in response to guests' questions. 
• Participate in the overall Hotel Maintenance and cleanliness by reporting any deficiencies in equipment and facilities. 
• Contribute to minimizing guest complaints. 
• Ensure a professional attitude and proper attire when on property, ready to serve a guest at any time. 
• Respond to radio calls professionally and promptly. 
• Preserve excellent levels of internal and external customer service. 
• Provide two-way communication and nurture an ownership environment with emphasis in motivation and teamwork. 
• Perform various other duties as assigned  

Education And Experience

• Minimum of one (1) year in Housekeeping position preferred
• Minimum of High School education, post-high school education preferred 

Knowledge, Skills And Abilities

• Ability to multi-task 
• Ability to communicate effectively in English, verbally and in writing 
• Team player 
• Ability to exceed expectations of guests 
• Knowledge of cleanliness standards 

Our Company: Schulte Companies, a leading third-party management company with deep, multi-generational experience in all aspects of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating in more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

What's in it for you?

When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

• Multiple Health Insurance and Life Insurance options
• 401k Plan + Company Match
• Paid Time Off
• Holiday Pay
• Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
• Free Employee Meal Daily
• Free On-Site Employee Parking
• Pet Insurance
• Employee Assistance Program
• Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

*Schulte Hospitality Group is an Equal Opportunity Employer.