Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
Ensures compliance with and completion of all daily operational procedures by the Banquet Department.
Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
Assists in implementing short- and long-range financial objectives for the Banquet Department consistent with property objectives.
Responsible for responding and handling all guest related issues pertaining to the department.
Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
Assists in managing all aspects of employee performance to ensure productivity and a quality work environment.
Other duties as assigned.

Responsibilities

The Banquet Captain assists in the management of all aspects of the department and must also direct, implement and maintain a service and management philosophy which serves as a guide for respective staff while emphasizing the importance of quality customer service.

Responsibilities

may include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

Minimum of one year of experience in banquet operations; prior supervisory experience preferred.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
High school graduate or equivalent, some college preferred.
ServSafe and/or food safety training.
Alcohol awareness training (such as TIPS).
Ability to write routine reports and correspondence.
Ability to accurately compute mathematical calculations and use required measurement tools.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

The Daytona, Autograph Collection

EXCITEMENT AWAITS AT OUR ONE DAYTONA SPEEDWAY HOTEL

Elevate your vacation at The DAYTONA, Autograph Collection, a full-service hotel enriched by distinct décor and great service. Our hotel near Daytona International Speedway is just one mile from Daytona International Airport via our private shuttle and is adorned with nods to motorsports history. Our location in the ONE DAYTONA entertainment district places you within walking distance of shops, eateries and nightlife. The famed white sands of Daytona Beach are only four miles away from our ONE DAYTONA hotel. Upon your return to our hotel, tour the unique vehicles on display in our lobby or visit our restaurant and bar. No stay is complete without a workout in our fitness center overlooking the captivating blue waters of our outdoor pool. The outdoor bar and terrace host on-site entertainment while our high-end guest rooms include refrigerators and Nespresso coffee makers. Whether you're visiting Florida for business or pleasure, find the elegance you crave at our luxury hotel in Daytona Beach.