Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
Assists the Director of Catering and/or Director of Sales and Marketing to ensure compliance with and completion of all daily operational procedures by the Catering Department.
Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that Catering team is informed as well.
Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services.
Suggestively sell menus, which meet the clients’ needs and maximize revenues.
Welcome group contact upon arrival at function and ensure guest satisfaction.
Contact clients after scheduled functions to ensure guest satisfaction and to solicit for re-booking.
Actively solicit and book business following hotel standards.
Attend designated meetings (BEO Meetings, Departmental Meetings, Staff Meeting), menu and wine tastings.
Keep abreast of current market trends and research competitors.
Project a professional image of the hotel.
Coordinates and maintains effective relations with other departments in hotel to maintain excellent guest service and to promote programs.

Responsibilities

Responsible for development, solicitation, detailing and maintenance of accounts in assigned market segments. Required to meet or exceed budget goals and established quotas. Manage all aspects of booking meetings and catering functions to include proposals, contracts and detailing Banquet Event Orders.

Qualifications

High school graduate or equivalent; college degree in hospitality management or business preferred.
Minimum 1-year prior experience in Sales, Catering or Convention Services.
Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.
Ability to speak effectively before groups of customers or employees of organization.
Bilingual English / Spanish a plus.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Familiarity with Sales and Marketing tools.
Knowledge of all styles of room set-ups, standard equipment involved and proper handling of the standard
equipment.
Knowledge of accommodating room capacities and organizing set-up requirements from information on Banquet
Event Orders.
Previous training in the hospitality industry, food service or the culinary fields.
Knowledge of local activities and attractions appropriate for clientele.

The Daytona, Autograph Collection

EXCITEMENT AWAITS AT OUR ONE DAYTONA SPEEDWAY HOTEL

Elevate your vacation at The DAYTONA, Autograph Collection, a full-service hotel enriched by distinct décor and great service. Our hotel near Daytona International Speedway is just one mile from Daytona International Airport via our private shuttle and is adorned with nods to motorsports history. Our location in the ONE DAYTONA entertainment district places you within walking distance of shops, eateries and nightlife. The famed white sands of Daytona Beach are only four miles away from our ONE DAYTONA hotel. Upon your return to our hotel, tour the unique vehicles on display in our lobby or visit our restaurant and bar. No stay is complete without a workout in our fitness center overlooking the captivating blue waters of our outdoor pool. The outdoor bar and terrace host on-site entertainment while our high-end guest rooms include refrigerators and Nespresso coffee makers. Whether you're visiting Florida for business or pleasure, find the elegance you crave at our luxury hotel in Daytona Beach.