Front Desk Manager

Full-Time

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!  

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need.  We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.  

We are looking for our next great team member to join our front office team. We are committed to providing you with: 

•    Highly competitive wages 

•    An exceptional benefit plan for eligible associates & your family members 

•    RSP/401K matching program for eligible associates 

•    Flexible scheduling to allow you to focus on what is important to you 

•    Discounts with our Crescent managed properties in North America for you & your family members  

Here is what you will be doing each day: 

As our Front Desk Manager, overseeing the day-to-day operations of the front desk, ensuring exceptional guest service, managing staff, handling guest complaints, maximizing room revenue, and maintaining compliance with hotel policies while striving to achieve guest and associate satisfaction and meet operational budget goals.

Does this sound like you?  

Are you a passionate hospitality professional with a knack for building relationships and achieving goals? Do you thrive on creative problem-solving and enjoy collaborating with a diverse range of guests? We are seeking a Front Desk Manager with a proven track record with a minimum of two years experience in a full service hotel.  If so, we have the perfect opportunity for you!

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve.  That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion.  By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.