Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures.
Handle guest complaints ensuring guest satisfaction.
Assist staff with their job functions to ensure optimum service to guests.
Monitor and maintain cleanliness, sanitation, and organization of assigned areas.
Present guest folios and process payments. Adhere to payment, cash handling and credit policies/procedures.
Other duties as assigned.

Salary: Starting pay $21.00 per hour based on experience.

Responsibilities

Responsible for supervising all aspects of the Front Desk functions, in accordance with hotel standards. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.
Qualifications

Minimum one year experience in a similar position. Prior supervisory experience a plus.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
High school graduate or equivalent, some college preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

Inn At Bellefield by Residence Inn (Hyde Park)

INN AT BELLEFIELD / HYDE PARK

Inn at Bellefield / Hyde Park is conveniently located in the Hudson River Valley, directly across the street from The Culinary Institute of America. Stay for a night, a weekend, or even a few months in our spacious suites with fully equipped kitchens, comfortable plush beds with crisp linen, separate living rooms, ergonomic workstations, and complimentary Wi-Fi. Experience our world-class exceptional service, savor our exquisite local culinary delicacies and enjoy our bright and nature-inspired spaces when you stay in our world-class Hyde Park NY Hotel. Energize your day with our fresh seasonal offerings at our complimentary full breakfast, available seven days a week. Strengthen your body and soul, in our state-of-the-art fitness center and complete your day at our bar, The Storyteller. Indulge in our signature local wine, craft beer, and spirits as you relax and unwind by our cozy outdoor fire pit.