Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
Helps ensure compliance with and completion of all daily operational procedures by the Sales department for the Hershey market.
Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that Sales team is informed as well.
Be knowledgeable and understanding of current customers and accounts, particularly those corporations, agencies, associations, tour operations, sports teams, and other groups or organizations who purchase hotel services.
Helps determine and implement what additional business or market segments the hotel should pursue.
Establish special packages or programs to boost occupancy during slow periods, and creating advertising through newspaper, direct mail, billboards, etc. in support of these programs.
Attend trade shows, chamber of commerce or civic events, and other local organizations in support of hotel sales.
Ensures communication with General Manager, all other Department Managers, and staff.
Other duties as assigned.

Responsibilities

Responsible for development, solicitation, maintenance of accounts in the Hershey, PA market segment supporting the Hampton Inn, Courtyard Inn and TownePlace Suites to meet or exceed budgeted goals, and for the management of all aspects of the Sales department in accordance with hotel standards.

Qualifications

Minimum 4 years progressive experience in sales, preferably in the hospitality industry.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
High school graduate or equivalent; college degree in hospitality management or business preferred.
Bilingual English/Spanish a plus.
Familiarity with the local economy and market conditions.
Working knowledge of hotel operations.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Familiarity with Sales and Marketing tools.
Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals.
Knowledge of organizing set up requirements from information on B.E.O.'s.
Knowledge of local activities and attractions appropriate for clientele.

Shaner Hotel Group

You matter at Shaner Hospitality Management. We constantly strive to attract and retain the best talent in the hospitality industry. We want all of our associates to reach their maximum potential and build amazing careers at the hotels we manage. Together, we all succeed.

With many opportunities ranging from full services hotels in the Florida Keys to select service hotels located in the heart of Columbus, OH, there is no shortage of where this journey will take you. Our front desk agents and housekeepers keep the guests our number priority during their stays with us. Our Food & Beverage teams craft and create such incredible dishes and mouth-watering award wining cocktails to satisfy every guest we encounter.

We invite you to search, apply and begin your career with Shaner Hotels!