Job Description

Be available to work a flexible schedule, including weekends, holidays, and overnight hours.
Handle guest complaints ensuring guest satisfaction.
Process all check-ins and check-outs according to established hotel requirements.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Other duties as assigned.

Responsibilities

The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift. The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations.
Qualifications

High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

Note: This is a Friday & Saturday 3rd Shift Position!

AC Hotel by Marriott Columbus Dublin

Appreciate the European influences and graceful designs of AC Hotel Columbus Dublin. Situated in energetic Bridge Park near Ohio State University and the Columbus Zoo, our hotel is within walking distance of local restaurants, shops and modern nightlife. After an afternoon spent exploring Dublin and Columbus or working in our hotel's internet-enabled conference rooms and lounge, settle down at VASO, our rooftop restaurant and bar. VASO offers captivating views of the city and the river and specializes in Spanish tapas, creative cocktails and craft beers. Start each day with a Spanish-inspired breakfast at AC Kitchen and a workout in our well-equipped fitness center, which offers stunning views. When the day’s complete, retire to a guest room with complimentary Wi-Fi and floor-to-ceiling windows. Every hotel room is stocked with bottled water and bath products to enrich your stay. Whatever you reason for visiting Columbus, we delight in welcoming you to our modern hotel in Dublin, OH.