Compensation: $16/hr

Description

Join Our Team as a Spa Ambassador at Hyatt Regency Lost Pines Resort and Spa!

At Hyatt, we believe our guests choose us because of our caring and attentive associates who are dedicated to providing efficient service and meaningful experiences. If you have a passion for wellness and creating serene environments, we want you to be part of our team!

About the Role:

As a Spa Ambassador, you will host and foster an atmosphere of calm and relaxation, ensuring our guests have a rejuvenating and memorable experience. Your responsibilities will include:

Scheduling Treatments: Coordinate and schedule spa treatments, whether it’s a deluxe spa package or an individual service.
Guest Registration: Welcome guests, handle their registration, and ensure all necessary forms are completed.
Payment Processing: Process various forms of payment, including room charges, credit cards, and cash.
Reservations Management: Manage spa reservations, ensuring all bookings are accurately recorded and confirmed.
Product and Treatment Recommendations: Provide personalized product and treatment recommendations to enhance the guest experience.
Promoting Wellness: Serve as the final point of contact for guests, promoting wellness and ensuring they leave feeling relaxed and rejuvenated.

Benefits | We care for people so they can be their best.

Our colleagues enjoy:

Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
Free Hyatt Room Nights - at Hyatt Hotels around the world for full-time & part-time colleagues
Discounted Room Nights– for you, your friends and your family!
Free Parking – convenient and cost-free parking for all our associates
Paid Time Off – Take the time you need to recharge and stay healthy
Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan
Employee Assistance – 24/7 emotional support, legal guidance, personal & financial resources
Employee meals – in our cafeteria for full-time, part-time and on-call colleagues
Tuition Reimbursement: Further your education with our support.
Discounts at various retailers – at Headspace, Apple, AT&T, Verizon and More!
Diversity Groups – Join our inclusive and supportive community

*Some benefits may require full-time status.

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Requirements

Previous spa reception experience in a spa resort or hotel spa
Excellent communication and customer service skills
Ability to create a welcoming and relaxing atmosphere
Strong organizational skills and attention to detail
Ability to handle multiple tasks in a fast-paced environment
A passion for wellness and promoting a healthy lifestyle
Must have a valid Driver’s License
Must be at least 18 years of age

Hyatt Regency Lost Pines Resort and Spa

A luxurious Texas wilderness escape near Austin, TX

Nestled on 405 lush acres just 20 minutes from Austin, Hyatt Regency Lost Pines Resort & Spa is a place where you can immerse yourself in nature and discover something special every day. At Hyatt, we believe our guests choose us because of our caring and attentive associates who are dedicated to providing authentic hospitality and meaningful experiences.

We strive to exceed high expectations and offer outstanding rewards, opening doors to exciting challenges in the hospitality industry. Our work environment demands exceptional performance and provides great rewards in return. If you’re seeking career opportunities, job enrichment, or a supportive workplace, Hyatt Regency Lost Pines Resort & Spa is ready for you. Join us and embark on a journey where your talents lead to exciting and rewarding experiences.

Our Philosophy

The success of Hyatt is driven by over 80,000 associates around the world who provide authentic hospitality and strive to make a difference in the lives of the guests they encounter every day.

The Hyatt culture is built around a 50-year tradition of innovation and excellence, a deep understanding of the hospitality industry and a passionate commitment to delivering the most rewarding experience possible to our guests and our associates.

Mission: We provide authentic hospitality. We make a difference in the lives of those we 'touch' everyday—that is our definition of hospitality. We do this in an environment that respects all people and all ideas. We do it in an efficient way that leads to superior results.
Goals: We aspire to be the preferred brand in each of the segments we serve. Most preferred among our employees, guests and owners.
Values: Empathy, Wellbeing, Respect, Integrity, Experimentation and Inclusion