Sales Manager - Leisure and Wholesale Market
Full-Time

Hilton Waikiki Beach
Honolulu, HI

Posted 4 days ago

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Description

*Salary range: $70K (*Salary range may fluctuate based on education and/or experience)

Are you a self-starter who loves creating opportunities in a fast-paced, ever-changing competitive hotel sales environment? Does closing sales contracts and building positive relationships excite you? Do you have proven-track record of success in the Hawaii hotel leisure and wholesale markets? If your answer is “YES!” you may be the person that we are looking for.

Hilton Waikiki Beach is looking for a self-starter who is familiar with our current local wholesale travel market to join their sales team! This individual will be responsible for generating a high profile and quality perception in the market place while also generating group guest room and other revenues. The Sales Manager will create action plans and presentations utilizing existing company reports with the purpose of achieving hotel financial goals. Also responsible for maximizing profitability and ensuring overall guest satisfaction.

The ideal candidate will have familiarity with the local leisure market and local hotel wholesalers, sells and promotes our hotel guestrooms and other services. This individual proactively develops new group business for the hotel with weekly strategic efforts, and maintains existing client relationships and achieves consistent success in meeting both monthly unit and revenue goals delivering sales professionalism by Hilton standards and ethics.

The successful sales manager is required to demonstrate the ability to effectively utilize Hilton systems, have an attention to detail, and be able to accurately track sales productivity; must attain monthly sales goals while ensuring a positive buying experience for every client while building a strong referral network. Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing excellent customer service. Must also be able to work independently and complete assignments within parameters of instructions given, prescribed routines, and standard accepted practices.Works closely with the Director of Sales and Marketing to ensure coordination between hotel sales and event management.

Our benefit package includes:

  • Hilton Travel Benefit
  • Paid Vacation
  • Paid Sick Leave
  • Group Health (Medical/Dental/Vision/Prescription Drug plans)
  • Health insurance Opt-Out option
  • Group life insurance
  • 401(k) match and more

Essential Skills:

  • Must possess a valid driver's license and a satisfactory driving record with no major traffic violations and, access to a personal vehicle.
  • Understand the mission, vision and game plan of the hotel.
  • Strong leadership skills and has the ability to apply them.
  • Establish goals and objectives to improve the department.
  • Ability to be well organized, maintain concentration and complete all work assigned.
  • Ability to focus attention to performance of tasks despite frequent, stressful or unusual interruptions.
  • Ability to perform job functions with minimal supervision.
  • Ability to meet or exceed productivity and performance standards and complete tasks as assigned by supervisor or manager.
  • Ability to take and give direction.
  • Ability to interact with people beyond giving and receiving instructions, particularly in resolving complaints and problems.

Job Duties/Responsibilities:

  • Participates in and contributes to developing the Hotel's sales and marketing strategies.
  • Develops and implements strategies for achieving individual sales goals.
  • Meets or exceeds pre-determined individual and team goals within the corporate negotiated, local negotiated, and wholesale segments; includes segmentation and sub-segment group goals.
  • Responsible for prompt, accurate, and thorough handling (within the business day) of inquiry calls and monitoring the efficient flow of client/account maintenance paperwork.
  • Compiles, maintains, and keeps current lists of existing and prospective corporate, retail, and wholesale accounts.
  • Actively solicit new corporate, retail, and wholesale accounts to increase revenue consistent with hotel goals.
  • Conducts outside sales calls and phone solicitations to existing and new clients to obtain business. Also, site inspections and on-site meals are utilized to book business.
  • Maintain active liaison with competitors regionally through personal contacts, professional and industry associations.
  • Monitor pricing, service levels, facilities and function activities at competitive facilities to ensure the Hotel remains in a competitive position.
  • Evaluate potential and existing accounts for profitability and overall benefit to the Hotel.
  • Retrieves and interprets data to be utilized in client and corporate interactions, with the goal of establishing a mutually beneficial strategic plan.
  • Prepares proposals with the Director of Sales that are geared to maximize profit while satisfying client needs.
  • Participate in sales, promotion, marketing, strategic plans, and services.
  • Prepare a weekly activity report that includes all financial booking performance and personal call reports for active solicitation performed and weekly expenses.
  • Perform related duties as instructed and assigned.

Job Requirements:

  • Minimum of 3 years of experience in sales and marketing, preferably in hotel sales.
  • Demonstrated success in local hotel wholesale and leisure markets, desired.
  • Current local hotel leisure and wholesale market familiarity, strongly preferred.
  • Delphi knowledge is strongly preferred
  • OnQ knowledge and experience preferred
  • Associate Degree required. Bachelor Degree or higher, preferred.
  • Relevant military experience in a comparable capacity

Hilton Waikiki Beach is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please call 808-921-5504 or email Cindy Fujioka at cindy.fujioka@hiltonwaikikihotel.com to let us know the nature of your request.

Qualifications

Demonstrated success in local hotel wholesale and leisure markets

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Hilton Waikiki Beach

Are you looking for your next home? Read all about our hotel below:

Hilton Waikiki Beach at a Glance

Ideally located in the heart of O'ahu, Hilton Waikiki Beach sits one block from the sea. With Leahi (Diamond Head) as a stunning backdrop, this contemporary Waikiki hotel offers a true Hawaiian paradise. We offer rooms and suites with gorgeous views of the surrounding city and ocean, resort-style amenities, and delicious dining options. 

Dining

Our resort is home to many distinct food and beverage outlets for guests to explore: M.A.C. 24/7, M.A.C. 2-Go, L.B.L.E. Lounge, and Hang-10 Bar and Grill.

  • M.A.C. 24/7: open daily from 6:00 AM to 10:00 PM
    • Modern American Cuisine to satisfy cravings day & night with breakfast, lunch, and dinner served in a contemporary diner atmosphere. Our award-winning menu features traditional American and local Hawaiian favorites with a gourmet twist. M.A.C. 24/7 is home to the world-famous 5-pound M.A.C. Daddy pancake challenge (as seen on Travel Channel's Man vs. Food)
  • M.A.C. 2-Go: open daily from 5:00 AM to 5:00 PM
    • Conveniently located on the lobby level adjacent to M.A.C. 24/7, M.A.C. 2-Go features freshly brewed Starbucks coffee, espresso, cappuccino, Frappuccino, hot tea selections, and more. We also partner with Boar's Head Deli Meats & Cheeses to create premium sandwiches and salads, perfect for lunch at the beach.
  • L.B.L.E. Lounge: open daily from 12:00 PM to 12:00 AM (midnight)
    • Home to the largest TV in the state of Hawaii, L.B.L.E. Lounge offers guests a space to unwind with a selection of premium drinks and sharable appetizers. Enjoy live music every evening from local bands and musicians.
  • Hang-10 Bar and Grill: open daily from 11:00 AM to 7:00 PM
    • Our guests can dive into a cool tropical drink or hot bite to eat, all while relaxing poolside in the Hawaiian sun.

In-room dining is also available for guests from 6:00 AM to 9:30 PM. 

Event Space

From intimate weddings with ocean views to corporate meetings and social gatherings, our hotel is the perfect setting for memorable experiences, with more than 34,000 square feet of event space.

  • Meeting Rooms: ideal for small meetings, breakout sessions, classes, conferences, and more
  • Prince Kuhio Grand Ballroom: one of the largest ballrooms on the island, perfect for memorable functions
  • Altitude 37: exclusive event space with panoramic Pacific Ocean views
  • Private Dining: order from the M.A.C. 24/7 menu or choose a prix fixe option for your special gathering
Recreation Deck

Our guests can kick back and relax in a poolside cabana or daybed on our newly renovated recreation deck. Our 10th-floor recreation deck features a large swimming pool, whirlpool spa, bar, 9-hole mini-golf course, foosball table, cornhole boards, and more! We guarantee a fun time for the whole family.

More at Our Resort
  • The Magical Mystery Show: experience the Hawaiian Victorian magic show, right in our hotel on the second floor. Be stunned and amazed by the world's finest up-close magicians. Enjoy an evening full of laughs and surprises with two nightly shows (closed on Tuesdays).
  • Asana Spa: transform your mind, body, and spirit with a wide selection of massage, facial, and spa options. Asana Spa at Hilton Waikiki Beach is the first step in your journey to a balanced soul.
Address 2500 Kuhio Avenue, Honolulu, HI 96815
Property Type Hotel
# Jobs 12
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