Sea Containers London
London, United Kingdom
A lifestyle Hotel based on London’s eccentric South Bank. With 359 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it's your London anchor on the River Thames.
We are seeking a passionate and customer-focused Room Service Waiter to join our dynamic team at Sea Containers London. As a Room Service Waiter, you will be responsible for delivering food and beverage orders to guest rooms promptly and professionally, ensuring an exceptional in-room dining experience.90
Key Responsibilities:
Deliver food and beverage orders to guest rooms accurately, efficiently, and with a friendly attitude.
Set up trays and tables according to hotel standards, ensuring all items are presented neatly and attractively.
Provide guests with exceptional service, answering any questions about the menu and making recommendations when appropriate.
Ensure all orders are accurate and that special requests are accommodated.
Clear trays from guest rooms and corridors promptly, maintaining cleanliness and organization.
Handle cash and card payments accurately, ensuring all transactions are processed according to hotel policies.
Communicate with the kitchen and bar teams to ensure timely and efficient service.
Respond to guest requests and feedback, resolving any issues professionally and courteously.
Assist with stocking and maintaining the in-room dining area, ensuring all supplies are readily available.
Adhere to all health, safety, and hygiene regulations.
Salary: £11.90p/h plus tronc
At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:
Guest experience including dinner and drinks
6 complimentary nights a year at any Lore Group hotel
Lore Group Employee & Immediate Family Rates
Lore Group Friend and Family Rates
50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
50% discount in Lore Group restaurants and bars
Discounts in our spa and cinema
Contribution towards Health - Cash Plan
2 days paid volunteering leave per year
Life Assurance
Length of service incentives (additional holiday)
Bespoke training programmes
Free meals on duty
Incentives such as Ride-to-Work and season ticket loan
Quarterly employee award ceremony and company staff parties
Employee assistance programme
Location: London
Address | 20 Upper Ground, London SE1 9PD, United Kingdom |
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Property Type | Hotel |
# Jobs | 12 |
Sea Containers London
London, United Kingdom
A property of: Lore Group