Job Description

Be available to work a flexible schedule, including weekends, holidays, and overnight hours.
Handle guest complaints ensuring guest satisfaction.
Process all check-ins and check-outs according to established hotel requirements.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Other duties as assigned.

Responsibilities

The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift. The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations.
Qualifications

High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

Playa Largo Resort & Spa, Autograph Collection

ESCAPE TO OUR LUXURY KEY LARGO HOTEL

Located in Key Largo, FL, Playa Largo Resort & Spa is ideally situated within 14.5 acres of lush beachfront property overlooking the sparkling Florida Bay. A destination in itself, our pet-friendly hotel in Key Largo invites you to connect with nature and embrace the Florida Keys island life. Choose from 178 rooms, suites, bungalows and a beach house with Florida Bay and eco-rich island views at our luxury Key Largo hotel. Indulge in delicious cuisine and cocktails at our resort’s restaurants and bars. The Ocean Spa offers a wide selection of healing treatments, massages and wellness services to provide a relaxing getaway. Our island resort places you near popular Florida Keys attractions, including Theatre of the Sea, Dolphins Plus Bayside and John Pennekamp Coral Reef State Park. Ranked among the best resorts in Florida by Conde Nast, there is no better place to relax and play in the sand. Book a stay at our pet-friendly hotel in Key Largo today.