At MCC, every guest experience starts with YOU. This is why we invest big-time in YOU. Now .. read more about what we have to offer the best of the best ... YOU!

No Premium Health Care, Generous PTO, Retirement Account, Pension, Meals

BEST Hotel Front Desk Job Ever!

At MCC, we are not just another hotel. We are a culture and a closely knit team. We believe in respect for our customers and employees, in openness and honesty, and more importantly, no drama! This is why many of our employees have been on the team for 5, 10, 15 even over 20 years!

There is no other hotel and conference center like the Maritime Conference Center for employee retention, providing a positive workplace experience, and where customer come back again and again! Over 80% of our customer base is repeat business.

You get REAL Perks here that save you and your family money including NO PREMIUM health care to employee, spouse and dependents up to 26 with amazingly low deductibles and high coverage, a whopping 26 PTO days per year plus 12 sick days, a delicious free meal per shift in our fantastic Chesapeake Dining Room, both a company-funded retirement savings account (IRAP) AND a traditional Pension .. and there's much more.

If hospitality is in your blood, you are in the right place. But we have only two catches to land your next best job ever – you must like to have FUN and you must have hotel Front Desk experience. We want the best of the best for our customers and our team. Is that YOU?

So what are you waiting for??

Now the required stuff ...

MAJOR DUTIES AND REPONSIBILITIES

RESERVATIONS AND FRONT DESK

Pre-block guest rooms based on available floors.
Assist with sales/upkeep of the retail outlet
Deliver VIP Welcome Amenities to guest rooms.
Check guests in and out and assign proper credentials
Check to make sure all financial data, customer information data, and proper forms of payment/posting information is correct.
Ensure that all relevant information is blogged on the Front Desk Daily Shift Blog in MS Teams.
Take reservations over the phone
Work with off-site hotels during oversell conditions.
Make certain front desk and front office areas remain neat and tidy.
Other duties as assigned
DESIRED QUALIFICATIONS:
Minimum 2 years Hotel Front Desk Experience
High School Diploma or equivalent.
Comfortable with Microsoft Office, Hospitality systems and POS systems.
Ability to lift packages up to 50 pounds. Ability to walk quickly, and for long distances due to size of facility. Assist with guest private functions as directed by OM.
Strong interpersonal and communication skills to be capable of providing quality service to hotel guests.
Personable and outgoing, pleasant phone demeanor.
Excellent customer service skills and ability to connect with guests positively.
Able to complete fire training and CPR courses.

Compensation: 16.50

Maritime Conference Center

Welcome to Maritime Conference Center

Hospitality Focused, Technology Driven™

Maritime Conference Center is located just four miles from Baltimore, five minutes from Baltimore Washington International Airport and a short drive from Washington DC. MCC's central location provides a convenient, easy-to-reach destination for unions, educational institutions, government entities, associations, corporations, non-profits and religious organizations planning a meeting or group event. Our setting, on the beautiful, green campus of the Maritime Institute of Technology and Graduate Studies (MITAGS) in Linthicum Heights, MD, offers an idyllic and inspiring setting for you to connect with your guests away from urban bustle and distractions. Between events your guests will pass through hallways adorned with seven-foot models of seafaring vessels and centuries of Merchant Marine history.

We offer 232 contemporary, well-equipped guest rooms and suites appointed with free Wi-Fi, coffeemaker, refrigerator, a work desk with an ergonomic chair and a flat-screen TV with satellite programming. With 100,000 square feet of state-of-the-art meeting space encompassing 55 function rooms, we’re designed to host sales meetings, training seminars, product demonstrations and banquets of up to 500 guests. Leisure amenities like our Deck Club lounge, a fitness room, a recreation room and an indoor swimming pool offer plenty of opportunities for relaxation off the clock

Our dedicated staff and package structure make it easy for meeting planners to custom design gatherings to meet any budget and specifications. The delicious food served in our bright, airy Chesapeake Dining Room and on our centralized breaks caters to all dietary needs without the difficulty of choosing menus.

Our proximity to Baltimore, Annapolis and DC allows your guests to explore attractions like Oriole Park at Camden Yards and the National Aquarium in Baltimore, waterfront shopping and dining in Annapolis and nation’s capital attractions like the National Mall, White House, Capitol Hill and more. It will be our pleasure to suggest itineraries for and arrange off-site group outings, recreational activities or teambuilding excursions.

Host your next event at Maritime Conference Center, where our philosophy of “Hospitality Focused, Technology Driven”™ ensures a standout function.