Radisson Blu Mall of America
Bloomington, MN
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com.
The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.
The Area Director Business Travel Choice Managed Hotels is responsible for driving property- level revenue through sales plans that address local and Choice Managed business objectives/challenges. This role will oversee and collaborate with our four Minneapolis based Choice Owned Hotels (Radisson BLU Mall of America, Country Inn & Suites Bloomington Mall of America, Cambria Bloomington Mall of America, Radisson RED Downtown Minneapolis) and will not have any direct reports.The primary mission of this role is to help drive the business travel strategy and topline revenue for this portfolio of hotels, as well as to liaise with the Corporate Director Sales & Marketing, Choice Managed Hotels and the Choice Corporate Sales team as well as Hotel DOSM’s and General Manager of assigned hotels.Key Responsibilities
Meet all Topline Revenues in assigned markets 50%
Assists each hotel’s DOSM with determining annual revenue goals for the negotiated segment
Keeps current with supply and demand, changing trends, economic indicators, and comp set activities
Responsible for effectively managing revenue by utilizing market industry data and knowledge to secure appropriate business to maximize hotel profitability
Continually develops knowledge of the business climate, geographic market, and competition for new and existing accounts
Uses all market tools to find, gain and capture market share through prospecting and closing contracts with new accounts
Ensures the sales call process is generating maximum profit for the hotel by implementing marketing strategies, analyses trends and tracks results
Champions, prospects, fosters engagement, and raises awareness of the brand
Implements national brand sales programs by developing relationships and fostering both field marketing and revenue management relationships
Maintains sales projections and/or goals by mix of business
Ensures Business transient and related leads are generated, and new business moves through the sales cycle (from the initial inquiry to definite/consumed status)
Networks to identify prospect clients and maintains relationships with existing clients by discussing their evolving needs and assessing the quality of our company’s relationship with them
Networks and prospects new and existing accounts while developing and maintaining excellent client relationships and overall CRM skills
Uses outside sales calls, prospecting, hotel tours and hosting of clients to solicit new business
Develops and implements new sales initiatives, strategies and programs to capture key demographics
Develops and delivers each account strategy relating to overall hotel and portfolio performance
Responsible for utilizing sales tools/systems to accurately identify, report, forecast and communicate sales data.
Ensures integrity of sales data by documenting information in specific brand software on a regular basis
Provides follow-up calls and correspondence to clients to encourage repeat business/customer referrals
Operational Excellence 50%
Assists with the completion of monthly booking report(s)
Prepares reports as necessary to improve management decision making and critical evaluation of work activities
Produces required volume of work by planning, organizing, and prioritizing work duties
Adheres to Choice Managed Hotels Associates attendance policy, grooming and appearance standards, general work rules, and department procedures
Maintains a clean and safe work environment, follows all procedures for guests and employee incidents and is knowledgeable for hotel emergency procedures
Ensures all company, brand, and department specific training requirements are met
Virtually and if needed, personally, attend daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs
Completes other tasks and duties as assigned based on business needs
Interacts and communicates effectively with each hotel’s DOSM to their and their owner’s satisfaction
Job Requirements
Five (5) or more years related experience in Business Transient, Government, TMC and Consortia Markets, preferably in an upscale or lifestyle brand hotel
Three (3) or more years and training on Travelclick and/or Kalibri Labs for customer intelligence and sales efforts with proven results
Ability to travel as required
Required to stand, sit, and walk for extended periods of times
Rare heavy lifting expected, exertion of up to 75 pounds of force occasionally may be required Use of manual dexterity of common office equipment; such as but not limited to, computers, printers, phones etc.
Skills
An intermediate to proficient understanding of systems such as: Microsoft Suite including (Microsoft Word, PowerPoint, Excel), Delphi, Opera, Tableau is preferred
Bachelors degree in Marketing, Sales, Hospitality/Hotel or related field, preferred
Ability to work on multiple projects, manage time efficiently, be resourceful and effectively implement feedback
Excellent writer and communicator with extreme attention to detail
Experience working on short deadlines and in a fast-paced environment.
Independent self-starter who's comfortable in a fast-paced environment
Other Information
The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates. In addition, this is a hospitality business, and a hospitable service atmosphere must be maintained at all times.
This position description is not intended to create, nor is it to be construed, as a contract of employment or a promise of employment. I understand that my employment is an “at-will” relationship and may be terminated by either party at any time, with or without notice.
We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information, or other protected class. Our locations are drug- free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.
Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.
In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.
After an adventure-filled day at Mall of America, walk back to the Radisson Blu to relax in one of our 500 chic rooms and suites. We offer 181 king rooms, 290 double-queen rooms, and 29 suites so that you can choose the room that’s right for you—and that holds all your purchases from the mall.
Address | 2100 Killebrew Drive, Bloomington, MN 55425 |
---|---|
Property Type | Hotel |
# Jobs | 18 |
Radisson Blu Mall of America
Bloomington, MN
A property of: Choice Hotels International Services Corp.
11 days ago
11 days ago
Radisson Blu Mall of America
Bloomington, MN
A property of: Choice Hotels International Services Corp.
21 days ago
21 days ago
Radisson Blu Mall of America
Bloomington, MN
A property of: Choice Hotels International Services Corp.
22 days ago
22 days ago
Radisson Blu Mall of America
Bloomington, MN
A property of: Choice Hotels International Services Corp.
5 days ago
5 days ago
Radisson Blu Mall of America
Bloomington, MN
A property of: Choice Hotels International Services Corp.
21 days ago
21 days ago
Radisson Blu Mall of America
Bloomington, MN
A property of: Choice Hotels International Services Corp.
10 days ago
10 days ago
Radisson Blu Mall of America
Bloomington, MN
A property of: Choice Hotels International Services Corp.
11 days ago
11 days ago
Radisson Blu Mall of America
Bloomington, MN
A property of: Choice Hotels International Services Corp.
21 days ago
21 days ago
Radisson Blu Mall of America
Bloomington, MN
A property of: Choice Hotels International Services Corp.
11 days ago
11 days ago
Radisson Blu Mall of America
Bloomington, MN
A property of: Choice Hotels International Services Corp.
21 days ago
21 days ago