Lore Group is an international hospitality company that designs, transforms, manages and operates hotel and food and drink concepts in notable cities across Europe and the United States. We deliver approachable and inspired spaces to our guests from around the world – thoughtful design and interesting use of space is at the core of everything we do.

Our diverse portfolio of award-winning properties includes Riggs and Lyle in Washington DC, the Pulitzer and Kimpton de Witt in Amsterdam and Sea Containers London and One Hundred Shoreditch in London. Our culture is entrepreneurial, team-oriented, creative, and unparalleled hospitality underpins all that we do. We believe passion, a clear vision and best-in-class talent leads to extraordinary results. With additional properties being added to our portfolio in the near future, this is a fantastic time to join Lore Group.

The Head of Global Sales is responsible for leading and managing the global sales team to achieve targeted revenue goals in all allocated market segments. Ensuring that they have set objectives to achieve targeted revenues across each region. Whilst also heading up the agreed market segment for all hotels, to include focusing on maintaining and increasing existing business, as well as developing new business on an annual basis against set targets and objectives. Accountable for maintaining awareness of both the domestic and international corporate and group markets and maintaining an up-to-date knowledge of all technological, economic and client specific changes that may affect Lore Group opportunities.

DUTIES AND RESPONSIBILITIES

Manage global sales team of 5 persons, supporting them in achieving their set objectives within their market and territories
Support the team to ensure distribution and promotions are in place to fill hotels to required levels of targeted budgets and support on strategies across each hotel
Maintain global preferred agreements with key given industry global accounts to drive incremental business across each of our regions
Responsible for managing and nurturing the GHA (Global Hotel Alliance) Sales relationship on behalf of Lore Group
Analyse historical and other statistical information (market segmentation, market intelligence reports) to penetrate your given market share and support the team on their individual targeted segments and territories
Develop existing client base, increase production and revenues while harnessing key account relations
Negotiate, handle and follow up on enquiries, proposals, contracts, within company guidelines and working with the relevant hotels
Support regional teams with entertainment, client FAM trips, plan and execute sales trips and have ownership/accountability as the direct sales contact within your market and segment
Analyse month-end reports, review and implement action plans to address market share penetration and other marketing initiatives
Maintaining and improving our client database (Delphi)
Ensure regular training with all Lore Group Hotels sales teams on cross selling and product knowledge is carried out
As directed, participate in trade shows, conventions and events
Plan and execute key sales trips to your given market segment/region and go above and beyond to get the job done. Ensuring ROI is met on all trips
Plan and communicate need period action plans and devise with Commercial leads per region with effective promotional campaigns
Ensure sales presentations are conducted in a professional manner and reflect the image of the company and market segment /clients to which it is directed
To develop and maintain industry supplier relations for Lore Group properties where relevant with airlines, DMC's, and third party groups that may be helpful for current and future development and growth. Lead partnerships with London & Partners and DC Destination team relations.
To actively facilitate idea generation and remain an active and visible representative of Lore Group within the UK and International client market as well as playing an active role with the team on the leisure, entertainment and corporate markets

PROFESSIONAL/PERSONAL QUALIFICATIONS

Minimum of 8 years’ experience in Hotel Sales
Experience in a leadership role, managing a team of sales professionals
Reading, writing and oral proficiency in the English language required
Proficiency of Microsoft Word, Excel, PowerPoint and Outlook required
Proven direct sales experience within the UK and International market with experience in all business segments
A highly self-motivated sales professional with a proven track record in sales management and a drive to succeed. An outgoing, memorable individual who is also a sophisticated communicator with high standards of performance, great listening and problem-solving skills.
Ability to plan, think ahead and react to business/industry changes quickly and effectively
Possess strong financial and business acumen
Excellent client communication skills and able to work effectively at all levels