Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
Helps ensure compliance with and completion of all daily operational procedures by the Sales department.
Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures.
Monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel.
Meet group coordinator/host(ess) prior to function, make introduction and ensure that all arrangements are agreeable.
Coordinate group's requests for additions/changes to scheduled arrangements and in accordance with departmental standards.
Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry.
Foster and promote a cooperative working climate, maximizing productivity and employee morale.
Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services.

Responsibilities

Responsible for all details regarding all conventions in house, while servicing and being available to the clients while on the property. This position requires a high level of positive attitude with a strong belief in service; Responsible for the management of all aspects of the Convention Services department in accordance with hotel standards; Coordinates and details client’s functions and maintains budgeted revenues through successful completion of clients functions; Directs, implements and maintains a management philosophy which serves as a guide to Convention Services staff.

Qualifications
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High school graduate, some college preferred
Minimum 1-year prior experience in Sales, Catering or Convention Services.
Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.
Ability to speak effectively before groups of customers or employees of organization.
Bilingual English / Spanish a plus.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Familiarity with Sales and Marketing tools.
Knowledge of all styles of room set-ups, standard equipment involved and proper handling of the standard
equipment.
Knowledge of accommodating room capacities and organizing set-up requirements from information on Banquet
Event Orders.
Knowledge of local activities and attractions appropriate for clientele.

Art Ovation Hotel, Autograph Collection

Step into a one-of-a-kind boutique hotel in downtown Sarasota, Florida. Located near Sarasota Bradenton Airport, St. Armands Circle and Ringling College of Art and Design and one mile from the beach, Art Ovation Hotel is an art-inspired hotel unlike any other. Hotel features include the Perspective Rooftop Bar, Overture Restaurant and rooms with stunning views of Sarasota, the marina and Bayfront Park. A year-round outdoor pool and artful interactions not found anywhere else set us apart from the usual hotels in Sarasota. Guests enjoy sketchbooks, coloring pencils and a ukulele in their rooms, and can watch local artists hone their craft in our Artist's Studio. With on-site art installations, performances and workshops, we bring you into the experience. Perks include self-parking, in-room musical instruments, use of two beach chairs with a portable cooler and bike or kick scooter rentals. Art Ovation Hotel is the perfect Sarasota hub for a romantic getaway, family vacation, meeting, wedding or gala.