Regional Director of Operations

Full-Time

Regional Director of Operations in Indiana or Alabama
Ascent Hospitality Management Company

For 2023, Ascent Hospitality Management Company, LLC was the recipient of Marriott International's Developer of the Year, Partnership Circle Award, Opening of the Year Award and multiple Diamond Circle Property Awards.  Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties including 11 properties currently under construction  but we’re not about awards and numbers…we’re about people, their growth and security and that remains our foundation.  Our culture expresses a memorable experience for all of our Team Members and guests alike.  So we’re constantly looking for individuals who work well together for a unified purpose. For our leadership, we’re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change.  If this is what you’re all about, consider joining our Team.

We're looking for uniquely qualified hospitality leaders to join our team with a real opportunity to Make A Difference in both Professional Growth and Operational Excellence. The number one criteria is that you bring a proven track record in a similar leadership role.  We are looking for dynamic leaders in locations in Georgia, Alabama and Mississippi with a wealth of growth opportunities around the corner.  Where others are moving up, you have the opportunity to move in!

Before proceeding further to learn more about this specific opportunities, we want you to take a moment to consider the bigger picture. We know that there are numerous reasons that you are considering a new career opportunity. Here is what we want you to know up front.

1. We believe that one of the most important consideration that all candidates should make is whether or not there is career security and growth potential that each candidate can personally influence based on his/her personal performance and contribution, not simply based on tenure.

2. We want to maintain a work/life balance for our team members. Our focus on market selection is not by accident. Your research is important because we typically select  locations that offer significantly  lower  cost of living environments while providing families and individuals a comfortable place to live. 

There are more key points that we want you to consider, but these are critical to your success and financial comfort. We have candidates joining us from around the country with the most common reasons are related to these two points. If this is important to you as well, we encourage you to continue.

Unlike many postings, we aren't looking for candidates to fill jobs, we're looking for talented individuals who are interested in the opportunity for a career path that provides security and continuous growth opportunities in return for consistent performance excellence.  If this is what you are about, we encourage you to take the next step and learn more about our career opportunities.  This may just be your path to a great future that you are looking for.

We currently have an opening for a dynamic Regional Director of Operations.  This maybe your path to a great future. 

The role of the Regional Director is to examine, analyze, and evaluate the operations of assigned hotels to ensure adherence to company and franchise standards and policies while assisting to maximize the overall success of each property. The ideal candidate is outgoing, detail-oriented, and performance driven.  This individual exemplifies Leadership to the Team.

Our candidate will be a self starter with  strong attention to detail and the ability to get the job done. If you are an experienced hotel professional with at least 5 years of multi-unit hotel management experience with Marriott and Hilton hotels, then this is the opportunity for you.

The Regional Director of Operations will have full financial responsibility for a group of hotels. Candidate should have experience working with major brands and elevating financial performance.

Regional Director of OperationsResponsibilities

• Act as the direct liaison between Hotels and Ascent corporate office.
• Provide guidance to Managers, including, but not limited to hotel operations, reservation delivery,  GSS scores, quality assurance scores, sales and marketing techniques, revenue management, etc., and implement Action Plans to achieve a solid return on investment (ROI).
• The Regional Director of Operations is responsible for hiring, developing, and managing a team of general managers that will serve as the primary contacts at the hotels.
• Is the subject matter expert on all brand standards from Marketing Dept, corporate programs, and technology platforms utilized.
• Effectively manage escalated Hotel expectations related to reservation contribution, service delivery, etc as needed.
• The Regional Director of Operations must be able to perform with minimal supervision, be creative, and think outside of the box in the interest of ensuring the success of the brand.
• Track and record Hotel correspondences.

PLEASE NOTE:

• Brand experience with Marriott and Hilton is essential
• 3 - 5 years of previous experience as a Regional Director of Operations Marriott or Hilton Hotels is required