Assistant General Manager
Full-Time
The Tallison Hotel, A Tribute Portfolio Hotel
Carmel, IN
Position located in Chicago, IL
If you are seeking a career opportunity with an organization that provides a solid path to personal growth and advancement, which providing job security, compensation and benefits relative to your contribution in with a culture that is transparent and supportive, this just maybe the door you are loo
Compensation: $60,000 to $75,000 per year, plus bonus
Perks: Outstanding Property with an Exceptional Team / Culture; Quarterly Bonus Potential, 401K, Insurance, PTO and so much more
- Competitive Salary Plus Benefits
- Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
- 401k
- PTO
- Team Member Hotel Discount Program
The Assistant General Manager serves as a key liaison for hotel guests and fand Team members in this vital leadership role. This position will work in a hands-on capacity to maximize the overall efficiency and profitability of the hotel. Working in close partnership with all departments and the entire management team to ensure the maximum success relative to the hotel’s day-to-day operations as well as creating an energized and positive work environment that results in the delivery of exceptional guest service.
- Monitor and evaluate all department daily scheduling and activities to ensure the successful operation of hotel facilities, services and amenities.
- Partner with GM to create a positive work environment
- Serve as a support resource for front line staff in all departments.
- Conduct daily walk-through and quality checks to drive exceptional service and guest satisfaction at all points of contact, to include pre-arrival, check-in/check-out, food & beverage, transportation, housekeeping, laundry, banquets, conference services and maintenance.
- Plan, organize and delegate daily operational activities against forecasted business volume.
- Drive effective communication across all departments to ensure consistency, cohesiveness and understanding of objectives and priorities.
- Maintain the integrity of the hotel’s compliance with the company’s safety and security program and ensure adherence to all company and brand policies, practices, procedures and guidelines.
- Provide management support and coverage in other areas of hotel (as neede
- Establish consistent Standard Operating Procedures Ensure staff is in compliance with Company Appearance and Grooming standards, including .
- Ensure that the staff is in proper uniform including name tags and in good condition
- Respond to guest inquiries, complaints and special requests.
- Create work environment where staff are motivated, productive and positive
- Perform other duties that may be assigned
- A minimum of 2 years’ previous hotel operations and leadership experience in a similar role
- Previous experience with a major hotel brand is a plus (i.e. Hilton, Marriott).
- Exceptional service orientation, with keen ability to focus and delivering an Exceptional Guest Experience
- Reliable and responsible character, with exceptional follow up and attention to detail.
- Proactive approach, with exceptional initiative and problem solving abilities to ensure the highest levels of productivity and guest satisfaction.
- Ability to multi-task and effectively manage numerous priorities within a fast-paced environment.
- Excellent verbal and written communication skills
- Must be able to work flexible shifts
- Must be able to work without constant supervision
- Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Must be able to stand or sit for an extended periods of time.
- The employee frequently is required to walk, climb or balance, talk and hear
- Able to operate in mentally and physically stressful situations
- Minimum one (2) years in a similar management role in a hotel required.
- Marriott experience preferred
- Must be able to effectively leader
- Available to work when needed, including weekends, holidays, and nights
- Strong managerial skills required; demonstrated initiative, leadership and team building skills are essential.
The Tallison Hotel, A Tribute Portfolio Hotel
About the hotel
A Sophisticated Urban Escape! DISCOVER THE UNEXPECTED at The Tallison. Enjoy authentic warm, mid-western hospitality in Carmel- a prosperous northern suburb of Indianapolis. Step outside to explore galleries and performance venues of nearby Carmel Arts and Cultural District. Stroll along greenways taking in public sculptures or admire local architecture, before relaxing in our hotel bar with a craft cocktail.
Modernism Meets Mother Nature! YOU’LL LOVE Our quirky, design-driven features and cultivated spaces. A cohesive blend of clean lines, organic shapes and light filled spaces, coupled with earthy tones that reflect Indiana’s vast prairie and agricultural landscapes.
B E S T O F A L L , The Tallison is minutes from the Carmel Arts & Design District with independent shops, alfresco dining, art galleries and performance venues. We’re also near Indianapolis - home to the world-famous Indy 500, family-friendly museums, Canal Walk, Eagle Creek Park and Indianapolis Symphony Orchestra.
About the company
At Ascent Hospitality, our mission is to deliver distinguished hospitality to our guests and team members. While the concepts of our luxury, upscale and mid-scale brands are tailored to the needs of today's business and leisure travelers, Ascent Hospitality focuses on delivering an exceptional experience and long-lasting memories as featured in our unique, one of a kind boutique hotels, all with their own personalities.
About the management team
We began as a small family business and evolved into a place where passionate people thrive. Although our properties represent a diverse range with unique character, culture and personality, the most important company assets are the team members who strive day in and day out to exceed the expectations of each and every guest.
The Ascent Hospitality Management Team brings a wealth of experience and expertise to the table, combining years of industry knowledge with a deep understanding of market trends and operational efficiency. Their leadership is characterized by a strong commitment to excellence, innovation, and guest satisfaction. With a proven track record in driving growth and enhancing brand value, the team is well-equipped to navigate the complexities of the hospitality sector, ensuring continued success and a superior experience for guests and stakeholders alike.
| Address | 10210 Pennsylvania Parkway, Carmel, IN 46280 |
|---|---|
| Property Type | Hotel |
| # Jobs | 7 |
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