Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Process all check-ins and check-outs according to established hotel requirements.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Resolve discrepancies on the room status report with Housekeeping.
Other duties as assigned.

Responsibilities

Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications

High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

AC Hotel Dayton

WELCOME TO AC HOTEL DAYTON

Experience Our Modern European Inspired Hotel in Dayton, OH

Appreciate the European influences and graceful designs of our hotel in Dayton, Ohio, located in the heart of the Water Street District, with over 4,500 sq ft of natural light meeting space. The Foundry, our rooftop bar and restaurant overlooks the Day Air Ball Park, home of the Dayton Dragons Baseball team. It's minutes away from the University of Dayton and only steps from Oregon District, Schuster Performing Arts Center and Dayton Convention Center. Experience Downtown Dayton, as the hotel is a short walk to several local restaurants, breweries and bars for lunch and exciting night life. Start each day with a Spanish-inspired breakfast at AC Kitchen and a workout in our well-equipped fitness center. When the days complete, retire to a guest room with complimentary WiFi and a 55-in TV to watch your favorite shows. Whatever your reason for visiting Dayton we delight in welcoming you to our modern hotel in Dayton OH.