Event Day Restaurant Host
Full-Time
Hilton Santa Clara
Santa Clara, CA
Description
The Host/Cashier is responsible for ensuring the proper operation of the Restaurant, Lounge, Coffee Bar, and Room Service. Responsible for the overall condition and cleanliness of the restaurant, lounge, coffee bar and room service. Responsible for understanding and meeting all Guests' service needs. Will assist oversee the restaurant during management absence. This is an on-call position specifically for event days.
Benefits
- Dental, Medical, and Pension applicable to the Collective Bargaining Agreement
- Vacation, sick and holiday pay
- Free Parking at the hotel
- Meal stipend
- Education Assistance
- Room Rate Discounts with any Hilton Brand Hotel
- Additional Room Discounts for select hotels within portfolio
- Two pairs of slip resistant shoes a year
- Discount rates for travel such as car rental, theme parks, and much more
Job Duties:
- Oversee and attend to guests on our dining room during shift.
- Assisting to serve food and beverage to guests in a friendly, attentive manner.
- Anticipate guests’ needs, respond promptly and acknowledge all Guests, however busy.
- Maintain positive guest relations at all times.
- Interact in courteous and professional manner with guests.
- Responsible for speaking to several guests each day in all stations and record guest comments in the restaurant guest comment log book.
- Interact with people beyond giving and receiving instructions, particularly in resolving guest complaints.
- Make all varieties of coffee in accordance with restaurant standards.
- Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas
- Clear each course and pre-bus station following restaurant procedures.
- Responsible for writing a cashier/host report for each shift.
Compensation: $24.41 an hour.
The Hilton Santa Clara is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please call Ngoc, (408) 562-6714 to let us know the nature of your request.
Qualifications
Previous MICROS experience preferred and open table reservations systems
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Hilton Santa Clara
Are you looking for your new home? Read all about our hotel below:
At A Glance
Just a five-minute walk to Levi's Stadium, the stylish and sophisticated Hilton Santa Clara hotel boasts an ideal location adjacent to California's Great America theme park and directly across from the Santa Clara Convention Center. This AAA Four Diamond hotel is set in an attractive resort-style building, just 20 minutes from the San Jose Airport (SJC), in the heart of Silicon Valley. From award-winning dining to spacious rooms and suites, the hotel offers a modern touch and convenient location.
- Santa Clara, CA hotel adjacent to Levi's Stadium
- Minutes away from California's Great America theme park
- Heated outdoor pool, whirlpool and 24-hour fitness center
- Over 7,000 sq. ft. of event space for up to 300 Guests
- Award-winning La Fontana restaurant
Why people like to work here
Taken directly from our Team Member Opinion Survey:
- “I Would Recommend People To Work At Hilton Because Everyone Is Helpful And Friendly….” Banquet Team Member
- “I would recommend this place to work because of Great environment , motivated team members” Sales Team Member
- “It is a great place to work with endless opportunity” Kitchen Staff
- “This place has all the support you need to include benefits, good working environment, very supportive supervisors and managers, and friendly team members” Front Office Staff
- “A good place to work.” Housekeeping Staff
- “I think that there is a good ambience and it feel like a very secure place.” Housekeeping Staff
- “I have good people around me to help me get through my day with what I need.” Engineering Staff
- “Yes! I would recommend this company to others. Management makes us feel recognized and appreciated for the hard work we do.” Security Staff
- “Leadership team is great. Team Members really cares for the hotel.” Unidentified department
What our employees say
If the above quotes weren't enough:
- “Fun to work …” Restaurant Staff
- “I would recommend this company to others because we are treated with respect and are valued as employees.” Restaurant Staff
- “I would recommend this company to others because it’s great place to learn and grow as an individual. The environment is great it motivates you to keep going and to push yourself harder everyday” Front Office Staff
- “It’s a great place to help grow and learn new challenges. Everyone is welcoming and always helping each other out” Front Office Staff
- “I would recommend it because I feel comfortable working in this hotel” Housekeeping Staff
- “It is a place with benefits, it a big place and there are work opportunities” Housekeeping Staff
- “They appreciate the work that we do” Housekeeping Staff
- “They offer opportunities.” Housekeeping Staff
- “It’s a great place to work and the benefits/discounts are awesome” Engineering Staff
About the management team
With a diverse range of disciplines and skill sets unique to each department, our executive leaders actively engage with team members to provide support and maintain a strong presence within the team. They strive to create an environment where every Team Member feels valued and empowered. Their open-door policy encourages open communication, fostering a culture of trust and collaboration. By actively participating in various projects and initiatives, they lead by example and demonstrate their commitment to the company's mission and values. Whether it's through mentoring, providing feedback, or simply lending a listening ear, our Executive leaders are dedicated to the growth and success of every individual within the organization. This hands-on approach not only strengthens team cohesion but also drives innovation and excellence throughout the company.
Training we provide
Just to name a few...
- Customer Service and Brand Training
- Human Trafficking
- Monthly Safety Trainings
- Licenses – CPR, Food Handlers, RBS
Amenities (Benefits)
Medical (Anthem or Kaiser)
Dental (Aetna)
Vision (VSP) and Life (The Hartford)
Voluntary Benefits including Accident, Critical Illness, Hospital Indemnity, Supplemental Life (The Hartford)
401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica)
Vacation, sick and holiday pay
Free Parking at the hotel
Meal Stipend
Education Assistance
Room Rate Discounts with any Hilton Brand Hotel
Additional Room Discounts for select hotels within portfolio
Two pairs of slip resistant shoes a year
Discount rates for travel such as car rental, theme parks, and much more
Awards
- Occasional competition such as food competition where team members show case their receipts to compete for a chance to win prizes
- Employees of the Month
- Employees of the Year
- Manager of the Quarter
- Manager of the Year
- Milestone anniversary recognition
| Address | 4949 Great America Parkway, Santa Clara, CA 95054 |
|---|---|
| Property Type | Hotel |
| # Jobs | 5 |
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Hilton Santa Clara
Santa Clara, CA
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Hilton Santa Clara
Santa Clara, CA
A property of: Stanford Hotels Corporation