Hotel Director of Sales and Marketing
Full-Time
Hilton Santa Clara
Santa Clara, CA
Compensation: $155,000 per year
Description
We are seeking a dynamic and experienced Director of Sales and Marketing to join our team at our Hilton Santa Clara hotel. The ideal candidate will be responsible for leading the sales and marketing efforts to drive revenue and maximize profitability for the hotel. The DOSM is responsible for the overall operations of sales and marketing. Emphasis is on attaining the hotel goals of maximum revenue and profit while providing the guest with the highest level of quality service. Develops marketing plans, sales quotas and forecasts. Also responsible for soliciting and servicing business in the hotel in accordance with the marketing plan and assigned market segments. Generates a high profile and quality perception in the market place. Supervises the sales department.
Benefits
- Dental, Medical, and Vision
- 401K Match
- Vacation, sick and holiday pay
- Free Parking at the hotel
- Meals provided
- Education Assistance
- Room Rate Discounts with any Hilton Brand Hotel
- Additional Room Discounts for select hotels within portfolio
- Two pairs of slip resistant shoes a year
- Paid Time Off, Paid Sick Time
- Job Training, Opportunity for Advancement
- Discount rates for travel such as car rental, theme parks, and much more
Responsibilities:
- Lead and direct the development and implementation of strategic sales and marketing plans and initiatives to include, but not limited to, interacting with clients and the media, directing solicitation efforts, securing business, operating information management systems, preparing and presenting statistical and performance reports and managing all financial aspects of the operation.
- Develop and implement strategic sales and marketing plans to achieve revenue targets.
- Lead and motivate the sales and marketing team to ensure exceptional performance.
Build and maintain strong relationships with clients, partners, and stakeholders.
- Develop pricing and market strategies with the General Manager and Revenue Manager, constant monitoring of competition and marketplace in general; must be prepared and able to react under fluctuating market conditions.
- Prepare and execute annual marketing plan, promotion and advertising plans covering sales, food and beverage events, hotel promotions, media relations as well as participating in multiple property campaigns.
- Have acquired knowledge with the ability to upsell clients, while promoting a level of service parallel to the luxury stature of the facility.
Analyze market trends and competitor activities to identify opportunities for growth.
Oversee the development of marketing collateral and promotional materials.
- Participate in associate recognition and key community activities.
Collaborate with other departments to ensure a seamless guest experience.
Requirements:
Proven experience in a similar role within the hospitality industry.
Strong leadership and communication skills.
Excellent sales and negotiation abilities.
Ability to work in a fast-paced environment and meet deadlines.
- A minimum of 5 years of Sales and Marketing experience including a minimum of 2 years serving in a director role in overseeing a sales and marketing management team.
- Strong written and verbal communication skills, as well as the ability to conduct effective group meetings and presentations.
- Experience in the hospitality industry a must (hotel or restaurant).
- Full-service Hotel experience required.
- Hilton experience highly preferred.
Qualifications:
- Knowledge of local competition and industry trends.
- Excellent decision making ability and analytical skills.
- Be able to multi-task various job duties daily.
- Ability to work flexible schedules, including weekends and holidays.
- Bachelor's degree from a four year college or university or equivalent education/experience.
- Experience building a sales organization structure & practices from the ground up.
If you are a results-driven professional with a passion for sales and marketing in the hospitality industry, we would love to hear from you. Join our team and help us elevate the success of our hotel. Apply now!
Compensation: $155k - 165K.
The Hilton Santa Clara is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please call (408)562-6714 or email Ngoc Diep at ngoc.diep@hiltonsantaclara.com to let us know the nature of your request.
Qualifications
Experience building a sales organization structure & practices from the ground up.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Hilton Santa Clara
Are you looking for your new home? Read all about our hotel below:
At A Glance
Just a five-minute walk to Levi's Stadium, the stylish and sophisticated Hilton Santa Clara hotel boasts an ideal location adjacent to California's Great America theme park and directly across from the Santa Clara Convention Center. This AAA Four Diamond hotel is set in an attractive resort-style building, just 20 minutes from the San Jose Airport (SJC), in the heart of Silicon Valley. From award-winning dining to spacious rooms and suites, the hotel offers a modern touch and convenient location.
- Santa Clara, CA hotel adjacent to Levi's Stadium
- Minutes away from California's Great America theme park
- Heated outdoor pool, whirlpool and 24-hour fitness center
- Over 7,000 sq. ft. of event space for up to 300 Guests
- Award-winning La Fontana restaurant
Why people like to work here
Taken directly from our Team Member Opinion Survey:
- “I Would Recommend People To Work At Hilton Because Everyone Is Helpful And Friendly….” Banquet Team Member
- “I would recommend this place to work because of Great environment , motivated team members” Sales Team Member
- “It is a great place to work with endless opportunity” Kitchen Staff
- “This place has all the support you need to include benefits, good working environment, very supportive supervisors and managers, and friendly team members” Front Office Staff
- “A good place to work.” Housekeeping Staff
- “I think that there is a good ambience and it feel like a very secure place.” Housekeeping Staff
- “I have good people around me to help me get through my day with what I need.” Engineering Staff
- “Yes! I would recommend this company to others. Management makes us feel recognized and appreciated for the hard work we do.” Security Staff
- “Leadership team is great. Team Members really cares for the hotel.” Unidentified department
What our employees say
If the above quotes weren't enough:
- “Fun to work …” Restaurant Staff
- “I would recommend this company to others because we are treated with respect and are valued as employees.” Restaurant Staff
- “I would recommend this company to others because it’s great place to learn and grow as an individual. The environment is great it motivates you to keep going and to push yourself harder everyday” Front Office Staff
- “It’s a great place to help grow and learn new challenges. Everyone is welcoming and always helping each other out” Front Office Staff
- “I would recommend it because I feel comfortable working in this hotel” Housekeeping Staff
- “It is a place with benefits, it a big place and there are work opportunities” Housekeeping Staff
- “They appreciate the work that we do” Housekeeping Staff
- “They offer opportunities.” Housekeeping Staff
- “It’s a great place to work and the benefits/discounts are awesome” Engineering Staff
About the management team
With a diverse range of disciplines and skill sets unique to each department, our executive leaders actively engage with team members to provide support and maintain a strong presence within the team. They strive to create an environment where every Team Member feels valued and empowered. Their open-door policy encourages open communication, fostering a culture of trust and collaboration. By actively participating in various projects and initiatives, they lead by example and demonstrate their commitment to the company's mission and values. Whether it's through mentoring, providing feedback, or simply lending a listening ear, our Executive leaders are dedicated to the growth and success of every individual within the organization. This hands-on approach not only strengthens team cohesion but also drives innovation and excellence throughout the company.
Training we provide
Just to name a few...
- Customer Service and Brand Training
- Human Trafficking
- Monthly Safety Trainings
- Licenses – CPR, Food Handlers, RBS
Amenities (Benefits)
Medical (Anthem or Kaiser)
Dental (Aetna)
Vision (VSP) and Life (The Hartford)
Voluntary Benefits including Accident, Critical Illness, Hospital Indemnity, Supplemental Life (The Hartford)
401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica)
Vacation, sick and holiday pay
Free Parking at the hotel
Meal Stipend
Education Assistance
Room Rate Discounts with any Hilton Brand Hotel
Additional Room Discounts for select hotels within portfolio
Two pairs of slip resistant shoes a year
Discount rates for travel such as car rental, theme parks, and much more
Awards
- Occasional competition such as food competition where team members show case their receipts to compete for a chance to win prizes
- Employees of the Month
- Employees of the Year
- Manager of the Quarter
- Manager of the Year
- Milestone anniversary recognition
| Address | 4949 Great America Parkway, Santa Clara, CA 95054 |
|---|---|
| Property Type | Hotel |
| # Jobs | 5 |
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Hilton Santa Clara
Santa Clara, CA
A property of: Stanford Hotels Corporation
Hilton Santa Clara
Santa Clara, CA
A property of: Stanford Hotels Corporation