Banquet Captain

Job Description

Position Title

Banquet Captain FLSA

Designation

Non-Exempt 

Department

GBQ023

Job Code(s)

62337 

Date Written/Revised

6/13/2024

Benefits

Associate  

BG Check: No 

Collegiate Hotel Group® is seeking a Banquet Captain to join <Hotel Name> and its brilliant team of hospitality enthusiasts.  

Job Duties And Responsibilities  

• Provides exceptional Guest Service 

• Provides ongoing direction, supervision and monitoring to Banquet Team 

• Directs and assigns Banquets team as needed to ensure all aspects of service meet operational standards 

• Responsible for the layout and logistics of events 

• Understanding of all event BEOs 

• Assists with monitoring and maintaining department inventories as needed 

• Assists with preparing and managing staff schedules; monitors and makes appropriate adjustments to staffing levels as needed 

• Ensures compliance with all Graduate Hotels policies and procedures that relate to food and beverage, as well as local, state, and federal laws and regulations 

• Reinforces a guest service mentality. 

• Additional duties as assigned 

Education And Experience 

• High School Diploma/GED 

• Minimum of 2 years as a Banquet Captain, Lead Server or Hospitality Leadership 

Knowledge, Skills And Abilities 

• Outgoing personality 

• Knowledge of alcohol serving practices and standards 

• Knowledge of federal and state labor laws as well as local health and sanitation guidelines and regulations. 

• Ability to work flexible hours and shifts  

• Ability to communicate effectively verbally  

• Team player  

• Ability to exceed expectations of guests and team members 

• Problem solving, decision-making and conflict resolution skills. 

Benefits/ Perks 

• Work today, get paid today, with Daily Pay! 

• Free telemedicine and virtual mental health care access for all team members starting day one! 

• Multiple health insurance and life insurance options 

• 401k plan + company match 

• Paid time off for eligible team members 

• Holiday pay/ paid holidays 

• Pet insurance 

• Employee Assistance Program 

• Discounted hotel rooms 

• Savings Marketplace discounts on event tickets, electronics, gym memberships + more! 

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. 

*Collegiate Hotel Group is an Equal Opportunity Employer.