Membership Coordinator

Key Responsibilities Of The Membership Coordinator

• Composes and/or types routine correspondence including but not limited to: memorandums, letters, Club announcements, member newsletters and reports.
• Maintains electronic member and prospective member databases and hard files. Creates and maintains accurate and efficient filing systems.
• Answers member and prospective member questions with accuracy and efficiency.
• Initiates telephone correspondence with prospective members to introduce the Club and Club amenities.
• Prepares and distributes various Club mailings including but not limited to: Club announcements, newsletters, sales information. Creates mail merges from electronic files.
• Maintains adequate inventory of membership sales kits and various Club and Membership notices and information.
• Operates key office machines including but not limited to: computer, calculator, fax machine and copier.
• Orders and maintains office supplies and collateral for membership kits.
• Performs various administrative and sales duties during Club events.
• Maintains complete understanding of membership categories, sales processes and new member enrollment processes.
• Assists in the preparation of monthly membership reports for facility manager and owners.
• Performs other duties as required.

Minimum Qualifications For The Membership Coordinator

• Associate’s degree (AA) or equivalent from two-year college; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Other Qualifications

• Strong communication skills, interpersonal skills, organization, creativity, ability to multi task and prioritize are required.
• Ability to use standard office equipment and excellent computer skills (Microsoft Office) are required.
• Creative writing ability, previous experience in hospitality and a comfort level with graphic design is preferred.