Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
Focus on achievement of hotel financial goals / budget targets.
Ensures compliance with and completion of all daily operational procedures by the Sales department.
Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that Sales team is informed as well.
Be knowledgeable and understanding of current customers and accounts, particularly those corporations, agencies, associations, tour operations, sports teams, and other groups or organizations who purchase hotel services.
Determine and implement what additional business or market segments the hotel should pursue.
Establish special packages or programs to boost occupancy during slow periods, and creating advertising through newspaper, direct mail, billboards, etc. in support of these programs.
Attend trade shows, chamber of commerce or civic events, and other local organizations in support of hotel sales.
Ensures communication with General Manager, all other Department Managers, and staff.
Manages all aspects of employee performance to ensure productivity and a quality work environment.
Maintains Sales Department’s annual budget.
Other duties as assigned.

Responsibilities

The Director of Sales will be responsible for strategically soliciting and developing new accounts and successfully promoting the property. The Director of Sales is responsible for generating top line revenue and the management of all aspects of the Sales Department.

Qualifications

Minimum 5 years progressive experience in sales, preferably in the hospitality industry. Marriott sales experience a plus, but not required.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
High school graduate or equivalent; college degree in hospitality management or business preferred.
Bilingual English/Spanish a plus.
Familiarity with the local economy and market conditions.
Working knowledge of hotel operations.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to prepare budgets and ensure cost controls.
Familiarity with Sales and Marketing tools.
Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals.
Knowledge of organizing set up requirements from information on B.E.O.'s.
Knowledge of local activities and attractions appropriate for clientele.
Salary range is between $65,000.00-$75,000.00 based on experience.

Courtyard by Marriott Baltimore/McHenry Row

Courtyard by Marriott Baltimore Downtown/McHenry Row

Enjoy a great downtown location, complimentary parking and Wi-Fi when you stay at the new Courtyard Baltimore Downtown/McHenry Row. Located in the vibrant McHenry Row neighborhood, guests of our Baltimore hotel will find themselves just minutes from the city’s best attractions including, M&T Bank Stadium, Camden Yards, Fort McHenry, the National Aquarium and the Inner Harbor. Our modern hotel is also close to the area's top businesses including, Under Armour and the Port of Baltimore Cruise Terminal and features spacious rooms, 24-hour fitness center, lobby market and on-site laundry. Enjoy a mix of delicious and healthy items for breakfast or dinner at the Bistro, or unwind in our outdoor patio with a cocktail, glass of wine or local beer. If you are thinking about Baltimore for your next gathering, we offer 1,200 sq. ft of meeting and event space. Whether you are staying at our hotel on business or pleasure, our hotel has you covered.