Job Summary

The Spa attendant is responsible for keeping all treatment rooms stocked with necessary sheets and towels. The spa attendant also keeps amenities, towels and robes stocked in locker room. The spa attendant keeps water glasses out and available to guests and maintains cleanliness in spa area and assists housekeeping in locker room. Escorts and welcomes guests from reception area and provide excellent customer service.

Essential Functions

Keep treatment rooms stocked
Keep spa area clean and orderly
Assist guests with lockers
Clean and disinfect sandals
Keep locker room stocked with amenities and towels
Keep water glasses stocked and available.
Report all problems to Spa Manager/Supervisor

Other Duties

All Associates are required to fully comply with hotel and departmental rules, regulations and policies for the safe, secure, effective and environmentally friendly operation of the hotel facilities. Examples include, but are not limited to lost and found procedures, emergency procedures, recycling efforts, etc.
Attend and participate in all hotel and/or departmental meetings, training sessions and other information meetings.
Regular attendance in conformance with hotels standards is essential to the successful performance of this position.
Comply with hotel grooming standards for both uniformed and non-uniformed associates.
Comply with hotel service and behavioral standards towards our guests, vendors and fellow colleagues, including, but not limited to ensuring proper phone etiquette, courteous and respectful behavior and maintaining a friendly and positive attitude.
Perform all other duties as directed by management that are consistent with the policies and procedures of the hotel.

Working Conditions & Physical Requirements

Physical Effort:	Significant portions of day require prolonged standing and moving around. Ability to visually review documents and computer screen.
Physical Environment:	Ability to walk or stand for extended periods of time during course of shift.
Manual Skills	Significant portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity.
Work Schedule:	Due to the cyclical nature of the hospitality industry, Associates may be required to work varying schedules to reflect the business needs of the hotel.
Safety:	Responsible for operating within hotel safety guidelines, including the safe and responsible operation of hotel equipment. Reports and addresses safety concerns as they arise. Ensures safe handling of chemicals in accordance with hotel and department standards and utilizes proper personal protective equipment (PPE) when appropriate.

Qualifications

Education:	High school diploma or equivalent vocational training certificate required.
Experience:	Prior experience within a four-star hotel brand preferred.
Computer Skill & Other Technical Skills:	Ability to utilize computer software and hardware required. Ability to easily maneuver on computer keyboard required. Ability to learn, utilize and communicate effectively via company issued communication devices (e.g. Nextel phones, etc).
Communication:	Advanced ability to comprehend and speak English to understand and respond to information and address advanced guest requests required both verbally and in writing. Knowledge of additional language(s) preferred.
Licenses or Certifications:	n/a
Other:	Must be customer-service oriented and have excellent hospitality skills. Must be able to calculate basic mathematic functions.

Lansdowne Resort

Live it every day when you join our Lansdowne Family!

At Lansdowne Resort and Spa, we are proud to be a leader in Virginia for heartfelt service and an intimate sanctuary experience. We are a passionate career team, committed to curating an experience that gives our guests and partners a taste of authentic Virginia. We exist to create experiences where passion and purpose come together. Contact us if you are interested in employment in Leesburg, Virginia, and consider yourself passionate, creative, genuine, and heartfelt.