Job Summary

The Banquet Captain will supervise staff, coordinate banquet events assigned and implement property policies and procedures.

Essential Functions

Fill out necessary paperwork for function (order stewarding supplies , chaffing dishes, tables, linen and miscellaneous products.
Coordinate with kitchen on food pick up.
Supervise set up, preparation, service and tear down of banquet functions and coffee breaks.
Constant training of staff.
Check the set-up of stations ensuring that they are properly stocked for the function.
Communicate any changes to the appropriate team members.
Address maintenance and housekeeping issues via work orders
Prepare menu cards for functions and kiosks that the captain is assigned to.
Enforce Safety procedures.
Conduct pre-meal meeting.
Interact with guests, coordinator, kitchen staff and Resort conference managers.
Evaluation and discipline of employees.
Give feedback to Banquets Manager.
Teamwork
Accurately charge for functions
Supervise and monitor closing side work
Meet with client and ensure we are exceeding their expectations – pre/during/post
Assist the hotel team/managers and co-coordinating day of aspects with the client

Other Duties

All Associates are required to fully comply with hotel and departmental rules, regulations and policies for the safe, secure, effective and environmentally friendly operation of the hotel facilities. Examples include, but are not limited to lost and found procedures, emergency procedures, recycling efforts, etc.
Attend and participate in all hotel and/or departmental meetings, training sessions and other information meetings.
Regular attendance in conformance with hotels standards is essential to the successful performance of this position.
Comply with hotel grooming standards for both uniformed and non-uniformed associates.
Comply with hotel service and behavioral standards towards our guests, vendors and fellow colleagues, including, but not limited to ensuring proper phone etiquette, courteous and respectful behavior and maintaining a friendly and positive attitude.
Perform all other duties as directed by management that are consistent with the policies and procedures of the hotel.

Working Conditions & Physical Requirements

Physical Effort:	Significant portions of day require prolonged standing and moving, lifting or transporting materials up to 50 lbs such as equipment, tools, boxes, etc. Ability to visually review documents and computer screen throughout day.
Physical Environment:	Ability to walk or stand for extended periods of time during course of shift.
Manual Skills	Portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations.
Work Schedule:	Due to the cyclical nature of the hospitality industry, Associates may be required to work varying schedules to reflect the business needs of the hotel.
Safety:	Responsible for operating within hotel safety guidelines, including the safe and responsible operation of hotel equipment. Reports and addresses safety concerns as they arise. Ensures safe handling of chemicals in accordance with hotel and department standards and utilizes proper personal protective equipment (PPE) when appropriate.

Qualifications

Education:	High school diploma or equivalent vocational training certificate required.
Experience:	Two years experience in Food & Beverage field, preferably Banquets. Prior experience within a four star hotel brand preferred.
Computer Skill & Other Technical Skills:	Ability to utilize computer software and hardware required. Ability to easily maneuver on computer keyboard required. Ability to learn, utilize and communicate effectively via company issued communication devices (e.g. Nextel phones, etc).
Communication:	Advanced ability to comprehend and speak English to understand and respond to information and address advanced guest requests required both verbally and in writing. Knowledge of additional language(s) preferred.
Licenses or Certifications:	n/a
Other:	Must be customer-service oriented and have excellent hospitality skills. Must be able to calculate basic mathematic functions.

Lansdowne Resort

Live it every day when you join our Lansdowne Family!

At Lansdowne Resort and Spa, we are proud to be a leader in Virginia for heartfelt service and an intimate sanctuary experience. We are a passionate career team, committed to curating an experience that gives our guests and partners a taste of authentic Virginia. We exist to create experiences where passion and purpose come together. Contact us if you are interested in employment in Leesburg, Virginia, and consider yourself passionate, creative, genuine, and heartfelt.