Sales Coordinator

You are a multi-tasker and are able to work independently, performing a wide range of complex and confidential administrative duties to support your team. You communicate well with all contacts, anticipate and resolve issues, and update team your various projects.

What you will be doing:

Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Need to have strong customer service and communication skills, can anticipate and meet the needs of our guests and have an enthusiastic desire to attain the highest levels of quality in all areas of the hotel. 
• While supporting the sales department, you will respond to the general telephone/email/mail.
• Must be able to deal with a high volume of incoming calls, open and distribute mail, make photocopies, prepare reports and send faxes. 
• Assist with special projects as needed, maintain filing systems, maintain schedules in terms of appointments, travel and meetings, acting as a liaison with departments when necessary and maintain a professional environment. 
• Audit Delphi data input and ensure team adheres to Delphi operation rules
• Organize and implement administrative systems & procedures, and perform necessary support duties
• Assist with monthly expense reports for Sales Managers 
• Pre-qualify incoming leads to ensure prompt response from sales managers
• Assist as needed with customer proposals and contracts
• Assist with site alerts for customer visits
• Data entry into the sales system platform Delphi
• Working in a team environment
• Other tasks as assigned

Your experience and skills include:

• Must be proficient in Word, Excel, PowerPoint, Outlook
• Knowledge of Opera and Delphi preferred
• Able to provide clear and professional telephone communication
• Excellent verbal and written communication skills
• Capable of managing multiple projects and responsibilities with ease
• Well organized and detail oriented
• Able to work independently and as part of a team in a fast-paced environment
• High school or equivalent education required, Bachelor’s degree preferred
• Prior hospitality sales experience preferred

Your team and working environment:

• Opportunity to work with a diverse group, representative of over 20 countries worldwide
• Experienced group of individuals to train and hone innate skills and abilities

Visa Requirements: Must be legally authorized to work in the U.S.A. Sofitel Washington DC Lafayette Square is unable to assist with work authorization.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.