Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Focus on achievement of hotel financial goals / budget targets.
Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals.
Develop accurate and aggressive long and short-range financial objectives consistent with property objectives.
Ensure that all Shaner and franchise operating standards are followed.
Be accessible to guests and employees.
Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures.
Handle guest complaints ensuring guest satisfaction.
Assist staff with their job functions to ensure optimum service to guests.
Leads all aspects of employee performance to ensure productivity and a quality work environment.
Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments.
Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections.
Other duties as assigned

Responsibilities

The General Manager is responsible for management of all hotel operations and procedures in accordance with corporate policies and franchise standards. Ensures that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded. The ideal candidate will have demonstrated successful leadership abilities in the hospitality industry. The General Manager takes the lead with the sales team to develop the property’s sales and marketing efforts; recruits, motivates, and inspires the entire hotel team to ensure superior guest satisfaction; serves as a hands-on operator for the hotel; and serves as a highly visible leader in the community.

Qualifications

Minimum of five years of progressive leadership experience in the hospitality industry.
Ability to satisfactorily communicate with guests, management and co-workers to their understanding.
High school graduate or equivalent; college degree in hospitality management or business and/or CHA designation preferred.
Bilingual English/Spanish a plus.
Knowledge of budget preparation and cost controls.
Working knowledge of all hotel departments.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to apply good judgment to carry out instructions.
Knowledgeable of the property management system.
Knowledge of local activities and attractions appropriate for clientele.

Fairfield Inn & Suites by Marriott Delray Beach I-95

Retreat to the comfort of our Delray Beach, FL, hotel

Find relaxation at Fairfield Inn and Suites Delray Beach I-95. Our contemporary hotel on Atlantic Avenue in Delray Beach is located in a city known as Americas Village by the Sea and Most Fun Small Town in the United States by Rand McNally, USA Today. Located near the Delray Tennis Center, the Historical Pineapple Grove Arts District, Boca Raton, Atlantic Ave attractions and the Atlantic Ocean at Delray Beach our hotel is conveniently located near a local shuttle service to local attractions. Unwind in spacious hotel rooms and suites featuring homelike amenities such as complimentary WiFi, luxury bedding and LCD-screen TVs. After a refreshing nights sleep start the day with our free breakfast serving all your morning favorites. Maintain your exercise routine in our 24 hour fitness center or relax by our outdoor pool. Our two meeting rooms are perfect for a board meeting or social event. You will find the comfort you want and the amenities you need all here at our hotel in Delray Beach FL on Atlantic Avenue.