Senior Catering Sales Manager

Description

Compensation: $80,000 - $85,000 annually based on experience.

The Hilton Santa Clara is seeking an experienced Senior Catering Sales Manager to join our great team and enjoy all the benefits of our exciting hotel environment!

The Senior Catering Sales Manager will be responsible for soliciting and servicing the business and social community, and generating a high profile & quality perception in the catering marketplace. The Senior Catering Sales Manager will service the needs of Sales groups through close association with the Sales Department and will be responsible for generating food, beverage and other revenues as directed by the Director of Sales and Marketing.

The Senior Catering Sales Manager will be required to work on-site mostly Monday - Friday with some nights and weekends depending on banquet and local events and hotel functions.

Benefits

• Medical (Anthem or Kaiser)
• Dental (Aetna)
• Vision (VSP) and Life (The Hartford)
• Voluntary Benefits including Accident, Critical Illness, Hospital Indemnity, Supplemental Life (The Hartford)
• 401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica)
• Vacation, sick and holiday pay
• Free Parking at the hotel
• Daily Meal
• Education Assistance
• Room Rate Discounts with any Hilton Brand Hotel
• Additional Room Discounts for select hotels within portfolio
• Two pairs of slip resistant shoes a year
• Anniversary milestone recognition
• Discount rates for travel such as car rental, theme parks, and much more

Job Duties:

• Meet or exceed pre-determined booking goals for covers and revenue; meet or exceed budgeted costs and revenue on a monthly average with the liberty to negotiate as needed on individual functions within established guidelines yet maintaining the overall revenue goals
• Responsible for prompt handling (within the business day) of inquiry calls and monitoring the efficient flow of paperwork relative to confirming function details to the client
• Compiles lists of prospective clients for use as sales leads based on information from newspapers, business directories and other sources
• Solicit new and repeat banquet and meeting business
• Maintain client base of key accounts and conventions
• Determine the guest's needs, space availability, meeting details and food and beverage requirements
• Make outside sales calls to obtain business; also utilize site inspections and on-site luncheons to book business
• Monitor pricing, service levels, facilities and function activities at competitive facilities to ensure the Hotel remains in a competitive position
• Evaluate a potential piece of business for profitability and overall benefit to the Hotel
• Complete coordination of the Catering Sales group functions; accurate and timely preparation of detailed Banquet Event Orders and Group Resumes as necessary to ensure a common quality understanding of what the client is to receive in terms of products and services
• Review function contracts prior to distribution to client and hotel staff
• Follow up on bookings and solicit repeat business
• Represent hotel in community affairs and industry related events
• Provide guest sleeping room accommodation information as needed for groups with less than 10 sleeping rooms per night
• Check function prior to guest arrival and make personal contact with client at the time of function with proper introduction of service staff who will handle the event
• Attend all required meetings
• This position will be required to perform Manager on Duty responsibilities

• Assist DOSM in Banquet & Catering forecast

• Serve as central communication point for all Banquet Event Order distribution between departments

• Solicit, capture and detail from several segments

• Market within key online channels for social catering

• Responsible for the development of free sell guidelines and room rental thresholds

• Responsible for the development of specialty menus (ie holiday, small groups, outside catering) alongside Culinary

Job Requirements:

• Ideal candidate must have a minimum 2 years experience as a Catering/Event Manager in hotels.
• Full-Service hotel experience preferred
• Bachelor's degree preferred or equivalent combination of education and experience
• Must have computer experience in Microsoft Word and Excel in Windows
• Prior experience with the Delphi software preferred

The Hilton Santa Clara is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please call (408) 562-6714 or email Ngoc Diep at ngoc.diep@hiltonsantaclara.com to let us know the nature of your request.

Qualifications

Catering Sales experience

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)