Catering Manager

Description

Benefits:

• Health, Dental & Vision Insurance
• Voluntary Benefits including Accident, Critical Illness, Hospital Indemnity, Supplemental Life
• 401K Retirement Benefits with 4% match and immediate 100% vesting.
• Vacation Pay
• Paid Sick Time
• Holiday pay
• Wellness Programs
• Travel reduction program (TRP)
• Meal Credit
• Meal Discounts
• Recognition Programs
• Team Building Activities
• Smoking Cessation Program
• Scholarship Program
• Safety Shoes Discount
• Team Member Hotel Discounts

The Catering Manager will be responsible for soliciting and servicing the business and social community and generating a high profile & quality perception in the catering marketplace. Must service the needs of Sales groups through close association with the Sales Department. Additionally, the Catering Manager is responsible for generating food, beverage and other revenues under the guidance of the Director of Sales and Marketing.

Essential Functions:

• Meet or exceed pre-determined booking goals for covers and revenue.
• Responsible for prompt handling of inquiry calls and monitoring the efficient flow of paperwork relative to confirming function details to the client.
• Compiles lists of prospective clients for use as sales leads based on information from business directories and other sources.
• Solicit new and repeat banquet and meeting business.
• Maintain client base of key accounts and conventions.
• Determine the guest's needs, space availability, meeting details and food and beverage requirements.
• Make outside sales calls to obtain business; also utilize site inspections and on-site luncheons to book business.
• Monitor pricing, service levels, facilities and function activities at competitive facilities to ensure the Hotel remains in a competitive position.
• Evaluate a potential piece of business for profitability and overall benefit to the Hotel.
• Complete coordination of the Catering Sales group functions; accurate and timely preparation of detailed Banquet Event Orders and Group Resumes as necessary to ensure a common quality understanding of what the client is to receive in terms of products and services.
• Review function contracts prior to distribution to client and hotel staff.
• Follow up on bookings and solicit repeat business.
• Represent hotel in community affairs and industry related events.
• Provide guest sleeping room accommodation information as needed for groups with less than 10 sleeping rooms per night.
• Check function prior to guest arrival and make personal contact with client at the time of function with proper introduction of service staff who will handle the event.
• Attend all required meetings.

Skills:

• Strong skills required for generating of group proposals and negotiation and issuing of sales contracts.
• Ability to communicate effectively with clients, guests and other Team Members.
• Thorough knowledge of food and beverage products, proper preparation and presentation of foods and beverage items.
• Excellent creative skills to provide innovative set-ups, menus, and functions for groups.
• Exceptional detail in follow-up.
• Ability to perform job functions with minimal supervision.
• Must possess computation skills, math skills, and calculator skills.
• Strong knowledge of computer systems to include Microsoft Office.
• Proactive sales approach, assertive and fast-paced, driven to succeed.

Education/Experience:

• Must have a minimum 2 years’ experience as a Catering/Event Coordinator, preferably as a Catering/Event Manager.
• Bachelor's degree preferred or equivalent combination of education and experience.
• Must possess a valid Driver's License and a clean driving record.
• Must have computer experience in Microsoft Word and Excel in Windows.
• Prior experience with the Delphi software preferred.

DoubleTree Suites Phoenix is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to claudia.flores@doubletreephoenix.com or call 602-683-9422 to let us know the nature of your request.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)