Guest Room Attendant

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts. 
• Handle guest complaints ensuring guest satisfaction. 
• Maintains standards of quality and cleanliness throughout daily assignments. 
• Observes all house and safety rules, housekeeping room procedures, and security procedures. 
• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. 
• Returns and restocks cart at end of shift. 
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Responsibilities

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. 
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.