Server

The Servers are integral to the guest experience and provide food & beverage services to the guests of the property. The server will be processing orders and serving food & beverage items to customers, ensuring 100% guest satisfaction.

Qualifications, Knowledge And Skill Requirements

• 1-2 years of food service experience
• Minimum education: High School (or equivalent) Diploma
• A thorough understanding of fine and casual dining
• Possesses excellent customer service skills
• Must be dependable
• Must be able to work in a fast-paced environment
• Must have strong communication and interpersonal skills
• Must be able to work in a team environment

Responsibilities

• Maintain a professional appearance at all times
• Provide prompt and efficient customer service
• Display knowledge of the F&B menu
• Takes guests food and/or drink orders and turns into kitchen, bar, etc
• Serve beverages and prepared meals to guests in an accurate and timely manner
• Adhering to sanitation, safety and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests
• Checks back to ensure guest(s) satisfaction; replenishes items as necessary and/or requested
• Suggests and serves dessert, coffee and other items as applicable and/or necessary
• Handles all cash and/or credit cards for payment following all standard operating procedures
• Keeps tables, dining room and work station(s) sanitized and organized
• Listen and respond to customer complaints
• Performs clean-up and closing procedures as assigned by manager
• Perform other duties as assigned by supervisor or manager