Concierge

Key Responsibilities Of The Concierge

• Serves as a local information source for guests.
• Provides information about special events within the resort and the surrounding area.
• Maintains adequate supply of brochure rack items in a clean, well-organized manner.
• Answers all incoming calls to the guest service desk.
• Assists guests with various services such as: making dining reservations, ordering flowers wine, or gift baskets, coordinating car and limousine service, making or changing airline reservations, providing directions, and other special arrangements.
• Assists guests with questions and concerns, makes suggestions and identifies possible solutions.
• Incorporates safe work practices in job performance.
• Performs other duties as required.

Minimum Qualifications For The Concierge

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Other Qualifications

• Regular and reliable attendance.