Member Services Coordinator

Full-Time

The Dunes of Naples is excited to announce the exceptional career opportunity of Member Services Coordinator. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.

• Performs various secretarial duties for the department manager such as filing, answering phones and taking messages, and with other similar tasks.
• Performs clerical duties that may include typing, copying, composing routine correspondence and taking minutes at meetings.
• Distributes daily mail and maintains filing system.
• Creates and maintains dining reservations for the Membership
• Answers telephone and assist the general public with information about the department and/or facility.
• Prepares summaries and reports.
• Completes special projects and related duties as assigned by the department manager.
• Accurately posts all charges to guest’s bills.
• Checks all guests in and out of the Club based on established procedures
• Promotes activities and special events at the facilities.
• Provides accurate and complete information about the resort and the surrounding area.
• Answers guest questions and provides directions.
• Accountable for all cash, checks and credit card receipts.
• Assists with copying and message taking duties.
• Promptly answers the phone and direct calls to the appropriate location.