Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department.
Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
Responsible for responding and handling guest related issues pertaining to the department.
Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
Assists in managing all aspects of employee performance to ensure productivity and a quality work environment.
Other duties as assigned.

Responsibilities

Responsible for the supervising of all aspects of the service Restaurant functions, in accordance with hotel standards. Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff.

Qualifications

Minimum one year of experience in the Restaurant / Food and Beverage field.
Previous supervisory / management experience a plus.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
High school graduate or equivalent, some college preferred.
ServSafe and/or food safety training.
Alcohol awareness training (such as TIPS).
Familiarity with food and beverage cost controls.
Ability to write routine reports and correspondence.
Ability to accurately compute mathematical calculations and use required measurement tools.
Ability to prepare budgets and ensure cost controls.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

DoubleTree by Hilton Neenah

Downtown Neenah hotel near Lake Winnebago

Our downtown hotel is located near shopping and under a mile from Plexus Corp and ThedaCare Regional Medical Center. Appleton and Oshkosh are within 20 minutes of us. Enjoy a warm DoubleTree Cookie at check-in, then relax in your spacious room. We have a restaurant and bar, an indoor pool, and a fitness center. Flexible meeting space is available.