Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Maintains standards of quality and cleanliness throughout daily assignments.
Observes all house and safety rules, housekeeping room procedures, and security procedures.
Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
Returns and restocks cart at end of shift.
Complete additional deep cleaning / seasonal cleaning functions as scheduled.
Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

Minimum one year cleaning experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Knowledge of proper chemical handling.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

Courtyard by Marriott Miami Homestead

Enjoy a radiant stay in The Sunshine State when you visit Courtyard Miami Homestead. Conveniently located near Everglades National Park, our hotel makes it easy to visit loved ones at Homestead Air Reserve Base or conduct business at Turkey Point Nuclear Plant. Upon your arrival, take a moment to catch up on some much needed rest in our spacious rooms featuring an array of modern amenities including free Wi-Fi, ergonomic workstations, mini-refrigerators and flat-panel TVs. Head over to our lobby when you get hungry. Our on-site restaurant, The Bistro, offers delicious American cuisine that you can pair with a cup of Starbucks® coffee or an evening cocktail. Don't skimp on your exercise goals during your visit. Instead, stay happy and healthy with the help of our 24-hour fitness center, or by taking a refreshing swim in our sparkling outdoor pool. Regardless of if you're meeting with potential clients or simply exploring what South Florida has to offer, make your stay a success at Courtyard Miami Homestead.

Address	2905 NE 9th Street, Homestead, FL 33033
Property Type	Hotel
# Jobs	8