Gift Shop Attendant

Full-Time

Description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner

explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are looking for our next great team member to join us on our Engineer team. We are committed to providing you with:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your

  family members

  The Gift Shop Attendant will assist the Gift Shop Supervisor with the performance of duties related to operating a Guestroom refreshment and Amenity program (Honor Bar, Coffee/Tea/Bottled Water, Curated Retail Merchandise, VIP Amenities, etc.). Guests will be provided with exceptional, quality offerings and service while creating a memorable experience.

  ESSENTIAL JOB FUNCTIONS:

  Stock and replace all consumed items, inspect, and clean the Honor Bars regularly. Maintain, track and complete daily worksheet of Honor Bar stock. Responsible for maintaining the Gift Shop Storage in terms of par stock, organization, and cleanliness. Ensure products in the Honor Bars are not expired and follow proper procedure for removal and disposal of expired or damaged products as necessary. Responsible for the cleaning and replacement of guest room glassware, flatware & porcelain. Maintain, Move, Push and Pull the Honor Bar cart between storage and guestroom via elevators and hallways. Responsible for charging daily Honor Bars consumptions. Responsible for daily inventory of all Honor Bars in all guest rooms Ensure all in-room menus, accessories and promotional materials are current, present, and pristine. Replace them when necessary. Perform periodic inventory for replenishment and best seller tracking. Will report to work in a neatly groomed and acceptable manner as outlined in the employee handbook and departmental rules. Responsible for checking in and out keys. Assist other departments as business volumes and staff levels demand. Properly enters rooms using room service standards, greets guests by name, respects Do Not Disturb signs, and returns to rooms that are occupied. Complete side work and other tasks assigned by hotel management. Report all Honor Bars concerns to management including any guest issues or guest request. Practice safe lifting and transporting procedures when receiving shipments and moving goods. Adhere to all safety regulations. Prepare, maintain, and submit paperwork required for audit in an organized and efficient manner. Perform any other duties deemed necessary for the success of the department.

  SKILLS AND ABILITIES:

  • Organized, able to multi-task and perform in a high-paced environment with competing priorities.
  • Demonstrate Familiarity with Refreshments, Snacks and Amenities that align with a Luxury Hotel Environment.
  • Ability to operate Point of Sale system and understand the procedures for posting and adjusting revenue transactions.
  • Must have excellent verbal and written communication skills with attention to detail.
  • Ability to compute basic mathematical calculations.
  • Exercise Team spirit and can-do attitude
  • Creative and solutions-oriented
  • Works effectively with internal and external guests.
  • Presents a professional appearance and manner.
  • Strong oral and written communication, with attention to detail.

About the 33 Hotel, New York City, Seaport:

33 Hotel, New York City, Seaport is a tapestry of stories that emerged from old-world roots and flourished with American optimism. Every pin, every nook at 33, is deliberately curated. Every detail is a little small; no corner is overlooked.

A stay at 33 Hotel, New York City, Seaport elates guests with collective tastes, experiences, and adventures worldwide, with an insightful pinch of local flavor. Driven by a high context service culture, a hand gesture, or an eye gaze is paid as much attention to discerning meaning and anticipating guests’ desires as vocal and verbal requests.

For applicants who will be working in NYC, the anticipated compensation range for the position is $16.00 to $20.00 per hour. The salary offered to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, work location, etc. Crescent Hotels is a multi-state employer and the salary ranges indicated herein may not reflect positions that work only in other states.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)