Leisure Sales Manager

Tiempo Completo

Why us?

Posting Rate: $76,000 - $85,000 per yearApplications will remain open until May 1, 2025 or until the position is filled.  Hotel Alpenrock is seeking a Leisure Sales Manager to join us in Breckenridge! This is in a superior location, modern lifestyle hotel with mountain personality that sits immediately adjacent to the slopes of Peak 9 base area in Breckenridge. Don't miss out on this opportunity to bring our Sage lifestyle to the mountains of Colorado! Beyond the comforts of our accommodations, Breckenridge beckons with its world-class skiing, hiking trails, and vibrant cultural scene. Allow our concierge team to curate your perfect mountain adventure, from arranging ski passes to recommending scenic drives and local attractions. Discover a new standard of luxury at our property, where every detail is designed to elevate your stay and create unforgettable memories in the heart of the Rockies. Sages vision is to be recognized by our customers as the best in our business by ensuring a culture that makes the ordinary extraordinary! The ideal candidate should champion this culture in every touchpoint of our business from our associates, guests, owners, and communities. The service and courtesy you extend and promote daily will ensure a healthy and productive culture of serving others with excellence. Join us today! We are fully loaded with perks. Take a look at some of them below:   Medical, dental, & vision insurance Health savings and flexible spending accounts Basic Life and AD&D insurance Paid time off for vacation, sick time, and holidays Eligible to participate in the Companys 401(k) program with employer matching Employee Assistance Program Tuition Reimbursement Great discounts on Hotels, Restaurants, and much more.

Job Overview

The Leisure Sales Manager is the driving force behind attracting travelers to Hotel Alpenrock, Curio Collection by Hilton. This position will cultivate relationships with high-value clients, luxury travel advisors, and specialized tour operators, showcasing the unique allure of the property and the Breckenridge experience. This role demands a proactive sales approach, with a significant focus on direct sales activities and must excel at understanding client needs, crafting tailored proposals that resonate, and skillfully negotiating to close deals. Meeting and exceeding sales targets is essential. This critical role will ensure seamless communication across all departments, contributing to a cohesive and exceptional guest experience within the authentic Breckenridge setting.

Responsibilities

• Proactively conduct sales calls targeting luxury travel agencies, and specialized tour operators, both domestically and internationally, with a focus on maximizing revenue potential.

• Develop and execute a comprehensive direct sales program aligned with departmental budgets and marketing plans, specifically designed to attract discerning leisure travelers from key markets.

• Dedicate a minimum of 50% of work time to direct sales activities and targeted prospecting

• Cultivate and maximize existing key accounts within the luxury travel segment, identifying and capitalizing on opportunities for revenue growth.

• Consistently achieve a minimum of 90% of established productivity goals and 100% of activity goals, as defined by management, across all targeted markets.

• Identify and capture competitor accounts through strategic networking, market research, and analysis of travel trends and destination trends

• Secure referrals from existing clientele and promptly follow up on all leads within 24 hours to generate new business.

• Develop and implement a dynamic "Targeted Account Development" strategy to leverage ancillary revenue streams and establish valuable relationships with key contacts within domestic and international luxury travel markets.

• Continuously prospect for new business through targeted campaigns, creative initiatives, and innovative approaches.

• Utilize yield management techniques to strategically negotiate room rates maximizing the hotel's financial performance within the context of fluctuating domestic and international demand and booking windows

• Maintain a meticulous and organized file management system to ensure efficient and knowledgeable service for clients.

• Build and nurture strong customer relationships through consistent, professional, and ethical communication, catering to the diverse needs of both domestic and international guests.

• Develop detailed customer profiles and maintain an effective trace system to anticipate and exceed client expectations, driving repeat business from both domestic and international guests.

• Conduct thorough market research, surveys, and competitive analysis to capitalize on the hotel's strengths and identify opportunities within both domestic and international travel markets.

• Prioritize revenue-generating activities, dedicating a minimum of 90% of work time to direct sales efforts.

• Manage travel expenses responsibly to minimize departmental and hotel costs.

• Represent the hotel with the utmost integrity, professionalism, and a service-oriented mindset, fostering a positive and welcoming atmosphere for both domestic and international guests.

• Cultivate a collaborative team environment, maintaining open communication with all hotel departments to ensure seamless guest experiences, while also leveraging industry partnerships.

• Actively participate in relevant industry trade shows and travel events to promote the hotel and cultivate valuable relationships.

Qualifications

Education/Formal Training

Minimum of high school diploma or equivalent.

Experience

Six months minimum in sales, customer service related position or hotel experience preferred.

Knowledge/Skills

• Requires knowledge of general sales techniques. Requires yield management experience.
• Requires highly developed customer service skills.
• Understand and follow verbal/written instructions.
• Requires multi-tasking and the ability to work on more than one task at a time.
• Develop strong internal and customer relationships.
• Set and manage priorities and plan activities in advance.
• Solve problems and make sound business decisions.
• Respond to coaching, feedback and training.
• Strong and effective sales skills.
• Excellent mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5%
• Lifting and carrying of objects, 30-35 pounds
• Must be able to communicate with other associates and customers.
• Mobility -limited mobility between offices and departments. No continuous standing, climbing or driving.
• Excellent reading and effective writing abilities for completing paperwork and management reports, giving and receiving instructions, review and preparation of all documentation and training

Environment

95% Office environment

Benefits

Medical, dental, & vision insurance Health savings and flexible spending accounts Basic Life and AD&D insurance Paid time off for vacation, sick time, and holidays Eligible to participate in the Companys 401(k) program with employer matching Employee Assistance Program Tuition Reimbursement Great discounts on Hotels, Restaurants, and much more.

Salary