While hospitality careers are popular for the many personal and professional rewards they offer, it is possible for employees to become overwhelmed by the demands of working in such a fast-paced, hectic environment.

Thankfully, you can excel in your hospitality job while avoiding burnout caused by long hours, stress, and a demanding position!

Are you cut out for a hospitality job?

Front-line hospitality jobs (those dealing directly with the public) are best suited to people who love working with people.  The social interaction and active lifestyle that come with these positions are great for outgoing, extroverted employees.  However, there is no time for a bad day when you work with the public.  You must arrive to work each day in a good mood, polished, and ready to handle whatever your job and customers will throw at you!

Back of house employees, meanwhile, are those who support the restaurant, hotel, or cruise ship operations in cooking, cleaning, financial and other positions.  These employees usually choose the hospitality industry because the job opportunities are endless, with abundant promotions and training opportunities.

Hospitality offers unique rewards (and challenges)

The nature of the hospitality business is such that 9-5, Monday to Friday shifts are rare.  Hospitality jobs usually involve various hours and shifts on weekends, holidays, and evenings.  Most restaurants and hotels experience a “peak” and “down” time cycle when hours of work change according to the amount of work that is available.  Hospitality employees need to be flexible and able to adapt to the constantly changing environment.

Consider these work/life balance tips if you’re new to the hospitality industry:

• Plan your day and learn to prioritize your work and personal lives.
• Take time to do the things you enjoy in your personal life.  Remember, the business won’t collapse if you take a few days off!
• Do what you love and love what you do!  Be happy in your hospitality job, or find one that better suits your talents.
• Take advantage of training opportunities offered by employers.  Learning the skills required to excel at your job reduces the stress involved in your daily routine.

Multitasking is key

Hospitality employees must be able to handle several tasks at once to accomplish all of their duties within their shifts.  Multitasking is an important skill to master and requires a good memory and the ability to prioritize.  Remember that you are only human and will make mistakes – and the restaurant or hotel won’t fall down around you!  Recognize your strengths and work on overcoming your weaknesses.

Whether you work with the public or behind the scenes, it is important to keep your job in perspective, especially in environments such as resorts, where you may be living and working with the same people each day.  Forming relationships with coworkers and loyal customers is a natural part of the job, but it is important to maintain a professional attitude, keeping work and home life as separate as you can.

Dedicating every second of the day to your work can be as detrimental to your performance as not trying hard enough.  Leave work at work and set aside time at home at the end of each day to do something you truly enjoy doing.