Charlie FrostVice President of OperationsCharles Frost joined the staff at Coakley & Williams Hotel Management Company in November 2006. Charles has over 31 years of hospitality experience with his first position being a bellman at an IHG property next to the Walt Disney World area. Charles has held several positions within the hospitality industry including Income Auditor, Revenue Manager, Front Office Manager, Assistant General Manager, and General Manager. His experience expands across all brand/types of hotels. He has held positions with Marriott Hotels, Hilton Hotels, IHG Hotels, Choice Hotels and Wyndham Hotels. He has managed full-service as well as select-service properties in almost every sector of the business – corporate, extended stay, franchised and independent. He has experience with new openings, renovation planning, and asset management.
Charlie received his CHA designation in 2013 and is a member of the Central Florida Hotel & Lodging Association (CFHLA), Lebanon County Visitors Bureau and the Pinellas County Chamber of Commerce.
Mark WilliamsCEOMark Williams joined Coakley & Williams Hotel Management Company in February 2007 after spending nearly five years with the Walt Disney Company in Orlando, Florida. His experience there covered a number of roles including: attractions, entertainment, restaurants, training, and resorts. In August 2006, Mark graduated with a B.S. degree in Hospitality Management from University of Central Florida's Rosen College of Hospitality Management Orlando, FL. The Rosen College is consistently ranked as one of the top hospitality programs in the world. In 2011 Mark received his MBA from Grand Canyon University's Ken Blanchard School of Business. He assumed the role of CEO for Coakley & Williams Hotel Management Company in April 2017.
In 2012 he was listed in Hotel Management Magazines HMYP October issue as "Thirty Under 30 - Outstanding Leaders in the Hospitality Industry." Mark has served as Chair for AH&LA's Under 30 Gateway. He has been a columnist for Hotel News Now and Hotel Management Magazine. Mark is currently serving on IHG’s Owner Associations Emerging Leaders Council.