Vice President of Operations - Yosemite National ParkAramarkPortland, OR
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Job Description

Vice President of Operations - Yosemite National Park

(Position is based in Yosemite National Park)

Aramark (NYSE: ARMK) proudly serves the world's leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 280,000 team members deliver innovative experiences and services in food, facilities management and uniforms to millions of people every day. We strive to create a better world by making a positive impact on people and the planet, including commitments to engage our employees; empower healthy consumers; build local communities; source ethically, inclusively and responsibly; operate efficiently; and reduce waste. Aramark is recognized as a Best Place to Work by the Human Rights Campaign (LGBTQ), DiversityInc, Black Enterprise and the Disability Equality Index. Learn more at or connect with us on Facebook and Twitter.

Yosemite Hospitality (a subsidiary of Aramark) is seeking a Vice President of Operations to oversee all aspects of our operations in Yosemite National Park.

Position Summary:
The Vice President of Operations (VPO) is responsible for the overall planning, direction and control of all Aramark operations within Yosemite National Park inclusive of lodging, retail, food & beverage, and recreation. The VPO will manage our relationship with the client and is responsible and accountable for the implementation of obligations as required. The successful candidate facilitates the development of strategic operations plans aligned with Aramark and the client's mission, vision, and objectives. The VPO ensures that fiscal and managerial compliance is executed at all times while developing a talented and engaged workforce.

Primary Responsibilities

  • Develop and be accountable for a safety culture that creates a work environment where no one gets hurt.
  • Work closely with the client & leadership team and provide overall planning, direction, and control to achieve operating and financial goals.
  • Provide leadership, guidance and motivation to managers and other park staff.
  • Responsible for assisting team members in their career growth, establishing an effective succession planning process, and oversight of all recruitment required for the park, especially during peak seasons.
  • Client management and establish/maintain effective customer relations.
  • Responsible for the accuracy and predictability of each unit's financial performance through the utilization of the forecasting process. Responsible for communication of deviations and action plans to regional and divisional leadership teams.
  • Identify opportunities to implement new and innovative products and services, which support business development and client retention.
  • Provide effective and timely management over the contract administration process, including amendments and contract extensions.
  • Promote vertical sales growth via active collaboration among the regional team and appropriate subject matter experts.
  • Participate in professional and civic activities in support of Aramark community relations.
  • Assist Labor Relations in negotiations of union contracts. Oversee all operational and financial implications of union contracts.
  • Build effective partnerships with regional leadership and their staffs.
  • Other duties and responsibilities as assigned.

Job Requirements

Qualifications Minimum Requirements

  • Bachelor's degree required.
  • Minimum of 10-12 years of progressively responsible, successful experience in general management with full P&L responsibility - food or retail service sector preferred.
  • Hospitality, hotels, parks/destinations, or government-regulated industry experience strongly preferred.
  • Minimum 7 years of experience working within highly regulated, government-influenced marketplaces; demonstrating the ability to build close relationships with public sector decision makers.
  • Regional and/or multi-unit experience required.
  • Working knowledge and experience with analyzing data produced by critical systems including Springer Miller Systems (SMS), Retail Pro and Micros.
  • Certified Hotel Administrator (CHA) certification is highly preferred. Proof of recertification status required.
  • Must demonstrate the ability to lead multiple teams in a diverse environment, and successfully provide alignment and innovation to generate measurable outcomes for multiple clients and customer locations.
  • Must have highly developed interpersonal, analytical and communication skills (written and verbal).
  • Candidate must be willing to be hands on with staff and operations and be willing to work event-based hours that include evenings and weekends.  #HCareers

Job Details

Senior level
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Aramark (NYSE: ARMK) is in the customer service business across
food, facilities and uniforms, wherever people work, learn, recover, and
play. United by a passion to serve, our 280,000 team memshow more
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