Turndown Attendant at The BallantyneThe Ballantyne Hotel CharlotteCharlotte, NC
A property of: Northwood Hospitality
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Who We Are:
The Ballantyne, A Luxury Collection Hotel, Charlotte welcomes guests with gracious service, elegant accommodations, and abundant amenities. Guests can experience authentic hospitality at our spa, seasonal outdoor pool, indoor pool, fitness center, exquisite dining at Gallery Restaurant, afternoon tea and leisure offerings.
Responsible for replenishing supplies and touching up guest room on assigned shift. Attendants are also responsible for additional assigned duties in the Housekeeping Department as required.
Cleans and services assigned guest rooms in a timely and organized manner according to procedures and standards.
Reports needed repairs of unsafe conditions to supervisor.
Maintains linen cart and supplies neat and organized to department standards.
Maintains security of equipment, keys and supplies issued each day.
Reports lost and found articles to Fire, Life & Safety.
Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
Always provides a professional image through appearance and dress
Follows company policies and procedures
Note: May be assigned additional duties by supervisor or manager
Education and Experience
Previous housekeeping experience preferred but not required
Basic reading, writing and math skills, is preferred
Skills and Abilities
Customer service oriented
Time management and organizational skills
Ability to pay close attention to detail
Able to work overtime
Able to work in a fast paced, stressful environment
Able to work with common household chemicals
Ability to work a flexible schedule, including evenings, weekends, and holidays
Ability to walk and stand for extended periods, kneel, reach, talk, hear, see, bend, twist, kneel, crouch, stoop, climb, grasp and perform repetitive motions.
Ability to push, pull, lift, carry or otherwise move up to 75 lbs.
EEO and ADA Statements
The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and an inclusive culture.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
About this location
The Ballantyne Hotel Charlotte
The Ballantyne Hotel Charlotte Experience Southern Hospitality and Luxurious Resort Amenities Explore newly re-designed luxurious guest rooms, event venues and social spaces and luxurious resort show moreshow more