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TRAFFIC COORDINATOR Springboard Hospitality Corporate Office Encino, CA
A property of: Springboard HospitalityPosted 2 weeks ago

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CULTURE FIT
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Job Description

Job Details Job Location: Springboard Hospitality Corporate Office CA - Encino, CA Salary Range: Undisclosed Join the 30-year-old Company turned start-up that is making waves in Hospitality! With Home Offices in Los Angeles + Waikiki, Springboard Hospitality has reinvented itself from a successful 30-year legacy in small-scale hospitality management with a focus on 150 rooms or less to launch its next 30 years (and beyond) as the leader in independent + branded lifestyle hotels. Be a part of our diverse team where we value innovative thinkers from diverse experience that help define a new intersection of bold ideas & problem solvers. With properties in now 10 U.S. states, we're known for seamlessly navigating vital asset operations, from revenue management and human resources to marketing, food and beverage, and more. As Springboard, we emphasize the importance of progressive innovation as an integral component to our success. Springboard has undergone a process of identifying five key words that define our essential characteristics in our continued belief that others who also identify with them as mirror images of themselves, have untapped potential to enjoy helping create an innovative hotel management company while getting to be their best selves each & every day. Those five words are... PERSONALIZED > INDEPENDENT > DYNAMIC > CONNECTED > COLLABORATIVE RevGen Traffic Coordinator More efficiency. More innovation. More edge. Position: RevGen Traffic Coordinator Reports to: RevGen Heads for Sales, Marketing, Revenue, Distribution, Property(s): Springboard Hospitality Home Office, Los Angeles If you love problem solving and keeping others on track the way kids love ice cream on a hot day, you'll our Traffic Coordinator role! We're out scouting for a newest member to join our Revenue Generation team! As a RevGen Traffic Coordinator, you'll help build the foundation for the next generation of lifestyle hotels & resorts within a collaborative environment and a company that wants push the limits of hospitality. If you have a knack for planning and a closet so organized, each shirt, shoe, or sweater is cataloged by season and color, we need your help. This role will help craft reports that steer our strategy in new bold direction or help play a part in planning a multi-faceted marketing campaign. Y ou'll have ample opportunities to leverage your own superpowers as well, showing off those interpersonal and communication skills to the max while being patient as you manage stress and pressure like a pro. Did I mentioned we constantly expanding our portfolio to dreamy new destinations and team member rates is just one of the perks of this role? We're looking for a person that's an expert at disseminating information, the glue that keeps projects organized & moving forward while working with teams to collaborate on achieving their goals and driving the company's revenue forward Someone creative in their approach to solving problem while always fresh, clever, and agile will feel right at home. P.S. If you're obsessed with Clickup like we are, then you've already earned some brownie points. Let's connect! Loaded with perks: Medical Insurance, Dental Insurance, Vision Insurance, 401(k) with employer matching, Team Member Discounts, and so much more! VITAL SUPERPOWERS - Independent thinker, equally strong in visual & written communication. - Organized, and often know for keeping other on track - Enjoys Projects and Planning - Tech Savvy and enjoys learning new platforms and can generally get up to speed quickly. - Event coordinator, who can conceptualize and execute special property events and promote them through grass roots efforts. - Persuasive yet thoughtful communicator, someone known for helping everyone get on-board with new ideas and moving in a single direction. - Works well in group problem solving situations - A bold decision maker, able to work in a dynamic and fast paced environment. - Naturally fast-paced and often exceeds the speed limit. If this sounds like a perfect match, let's plunge into the possibilities together! Here's what the job would look like: In this role, you'll be the glue that helps keep the RevGen Leadership team stay organized as Springboard continues to rapidly grow its collection of hotels. You'll have the opportunity to work and learn about the Revenue Management, Distribution, Marketing, Social and Sales functions and gain experience in these areas while working alongside and interface with all team members throughout the company. CORE PLATFORMS WE USE - Google Workspace, Analytics + Data Studio - Google Sites (Our Internal Intranet) - Clickup Project Management - Microsoft Office Tools - Canva - IvVy Sales & Catering - Synxis CRS - Sensible Social - Zoom Meetings - Canva ONGOING + EVERYDAY TASKS - Helps maintain an organized filing system for RevGen through Google Workspace - Interface with other department heads to coordinate revenue, marketing + sales initiatives. - Assist with launching new hotels or welcoming established ones into Springboard. - Help create, maintain, publish and organize various types of documents and content. - Providing assistance to RevGen Leadership team and Springboard's unique collection of properties. - Coordinates RevGen by managing schedules, filing important documents and communicating relevant information - Manages the everyday items, tools and processes for the RevGen Department including managing user requests for Springboard's everyday platforms, scheduling internal or outside conferences and meetings along with reporting. - Perform special projects and other responsibilities as assigned BE A TRENDSETTER, USING DATA - Compile RevGen weekly and month-end reports, including sales activities, collection rollups. - Store and sort financial and non-financial data in electronic form and present reports. - Analytical and problem-solving skills, ability to analyze consumer data to optimize sales efforts. - Perform data entry duties in regard to key metrics, like sales figures, revenue stats and other key data. THE SALES SIDE - Responds to all RFP's and execute FIT agreements for hotels without sales teams, including analyzing competition, market trends and customer needs. - Create and distribute all group and transient contracts, BEO's and resumes for corporate sales assisted hotels - Contracting with FIT partners and local corporate rate agreements when needed - Assists with all marketing plans, gathering, organizing, and formatting presentations - Maintain an active list of accounts to ensure continuous relationship development - Assist with group and transient production reports monthly - Assist with weekly IvVy reporting (Our Sales & Events Platforms THE MARKETING SIDE - Assist with implementing and managing hotel websites and global websites, including updating content and imagery. - Assist with conducting regular audits of hotel websites to ensure each hotel is optimized for high-quality custom images, content, links, and ADA compliance, work with hotels on corrective action. - Assist with all hotel and corporate communication and marketing, including assisting with developing and deploying social media posts, email marketing, call center and website campaigns. - Assist with providing tracking, analysis, and reporting on e-commerce and marketing tactics for hotel properties and corporate THE REVENUE + DISTRIBUTION SIDE - Responsible for the upkeep and accuracy of the Springboard Hospitality Rate Loading Instruction database. - Tracking, measuring, and reporting brand and hotel level performance in various distribution channels - Configure and maintain new properties within Springboard Hospitality Central Reservation System. - Engage with hotel users to provide daily support including technical and training documentation for all revenue management + distribution solutio...

Job Requirements

Here's what the job would look like:

In this role, you'll be the glue that helps keep the RevGen Leadership team stay organized as Springboard continues to rapidly grow its collection of hotels. You'll have the opportunity to work and learn about the Revenue Management, Distribution, Marketing, Social and Sales functions and gain experience in these areas while working alongside and interface with all team members throughout the company.

CORE PLATFORMS WE USE

  • Google Workspace, Analytics + Data Studio
  • Google Sites (Our Internal Intranet)
  • Clickup Project Management
  • Microsoft Office Tools
  • Canva
  • IvVy Sales & Catering
  • Synxis CRS
  • Sensible Social
  • Zoom Meetings
  • Canva


ONGOING + EVERYDAY TASKS

  • Helps maintain an organized filing system for RevGen through Google Workspace
  • Interface with other department heads to coordinate revenue, marketing + sales initiatives.

  • Assist with launching new hotels or welcoming established ones into Springboard.
  • Help create, maintain, publish and organize various types of documents and content.

  • Providing assistance to RevGen Leadership team and Springboard's unique collection of properties.
  • Coordinates RevGen by managing schedules, filing important documents and communicating relevant information
  • Manages the everyday items, tools and processes for the RevGen Department including managing user requests for Springboard's everyday platforms, scheduling internal or outside conferences and meetings along with reporting.
  • Perform special projects and other responsibilities as assigned


BE A TRENDSETTER, USING DATA

  • Compile RevGen weekly and month-end reports, including sales activities, collection rollups.
  • Store and sort financial and non-financial data in electronic form and present reports.
  • Analytical and problem-solving skills, ability to analyze consumer data to optimize sales efforts.
  • Perform data entry duties in regard to key metrics, like sales figures, revenue stats and other key data.


THE SALES SIDE

  • Responds to all RFP's and execute FIT agreements for hotels without sales teams, including analyzing competition, market trends and customer needs.
  • Create and distribute all group and transient contracts, BEO's and resumes for corporate sales assisted hotels
  • Contracting with FIT partners and local corporate rate agreements when needed
  • Assists with all marketing plans, gathering, organizing, and formatting presentations
  • Maintain an active list of accounts to ensure continuous relationship development
  • Assist with group and transient production reports monthly
  • Assist with weekly IvVy reporting (Our Sales & Events Platforms


THE MARKETING SIDE

  • Assist with implementing and managing hotel websites and global websites, including updating content and imagery.
  • Assist with conducting regular audits of hotel websites to ensure each hotel is optimized for high-quality custom images, content, links, and ADA compliance, work with hotels on corrective action.
  • Assist with all hotel and corporate communication and marketing, including assisting with developing and deploying social media posts, email marketing, call center and website campaigns.
  • Assist with providing tracking, analysis, and reporting on e-commerce and marketing tactics for hotel properties and corporate


THE REVENUE + DISTRIBUTION SIDE

  • Responsible for the upkeep and accuracy of the Springboard Hospitality Rate Loading Instruction database.
  • Tracking, measuring, and reporting brand and hotel level performance in various distribution channels
  • Configure and maintain new properties within Springboard Hospitality Central Reservation System.
  • Engage with hotel users to provide daily support including technical and training documentation for all revenue management + distribution solutions.
  • Test and Implement key distribution strategies to increase revenue opportunities.

Job Details

Mid level
Full-time

About this location

floors:
0-10
class:
A
building Type:
Commercial

Values

Authenticity
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Community
Integrity

Perks

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Springboard Hospitality Corporate Office
Springboard Hospitality Corporate Officeshow more
Address16000 Ventura Boulevard, Los Angeles, CA, 91436 View map
Property typeOffice 
floors0-10 
class
building TypeCommercial 

People (1)

Benjamin RafterCEOBen Rafter leads growth, strategy and hotel revenue generation for Springboard Hospitality. Before joining, he was president and CEO of Aqua Hospitality and president of Aston Hotels & Resorts — the largest hotel operator in the Waikiki market. Previously, Ben grew Aqua Hospitality fivefold in less than four years, from a small Waikiki operator to the only hotel company on all six Hawaii tourism islands. Also while at Aqua, Ben completed more than 20 renovations as well as new, ground-up developments. He was so confident of the Aqua team’s operational capabilities he placed his personal cell phone number in all of Aqua’s hotel rooms. When the company was sold to Interval Leisure Group (IILG, Aston’s parent), Ben estimated his number was accessible to more than 2 million visitors to Hawaii a year. Prior to Aqua, he spent more than 15 years guiding successful tech companies. In various roles he created global innovation centers, acted as a principal strategist for G2000 and startup companies, and founded companies of his own. In 1996, he co-founded Innerlinx (LiveBid), which was acquired by Amazon.com. Ben began his career in the distribution department of Westin Hotels & Resorts.

Culture (1)

Powered By The Brightest Minds In BusinessOur people are the cornerstone of the OLS experience. Call it our culture. Call it a family. We believe in nourishing talent, motivating creativity, and supporting our employees’ ambitions with compassion and respect. We like to see our associates grow within the ranks and thrive at every level. As a result, our team members are at the top of their game. They’re known in the industry for ‘getting it right the first time.’ They’re empowered, innovative, and authentically love serving our guests.
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Springboard Hospitality