Tournament CoordinatorSilverado Resort and SpaNapa, CA
A property of: Troon Golf, L.L.C.
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Job Description

Silverado Resort and Spa in Napa, California is excited to announce the exceptional career opportunity of Tournament Coordinator.  Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.   

Key Responsibilities of the Tournament Coordinator:
• Coordinates each tournament or event from the initial planning stages until the completion of the event.
• Advises the Director of Golf, General Manager, Head Golf Professional, and Superintendent of future events in order to facilitate proper coordination of special set-up requirements and staffing levels.  Generates monthly calendar of events for management review.
• Develops and maintains contacts (new groups, previous groups, local businesses, civic organizations, and charity groups) to promote tournament venues. 
• Schedules and maintains tee times for members, groups and individual play.
• Maintains accurate records for all groups and tournaments.
• Coordinates inter-departmental support for all tournaments (i.e. golf services, golf shop, food and beverage, etc).
• Works with customers to promote events, sell logo merchandise, and coordinate other golf services.
• Prepares and distributes information pertaining to tournaments, critical dates and course closures to members, groups, and individuals.
• Assists with the registration of golfers for tournaments.
• Administers tournaments in conjunction with facility tournament manual.
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
• Manages department members that may include, but is not limited to: Group Sales Associate.
• Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
• Performs other duties as required.

Job Requirements

Minimum Qualifications for the Tournament Coordinator:
• Associate’s degree (AA) or equivalent from two-year College or technical school; and two or more years related experience and/or training; or equivalent combination of education and experience.

Other Qualifications:

• Qualified candidates must be a Member of the PGA of America.
• Regular and reliable attendance.
• Thorough understanding of course rotation and tee time arrangement.

Job Details

Mid level


Personal Growth


Disability Insurance
Flexible Spending Account (FSA)
Health Insurance Benefits
Life Insurance
Vision Benefits
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Silverado Resort and Spa
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Address1600 Atlas Peak Road, Napa, CA, 94558 View map

People (3)

Bruce GlascoChief Operating OfficerBruce Glasco has over 20 years experience in the golf industry. Prior to joining Troon Golf, Glasco specialized in operations at several of the world's leading golf facilities. The list includes such recognized properties as the famed Pine Valley Golf Club, Arnold Palmer's Bay Hill Club, the Kapalua Golf Club and Resort, and the exclusive Maroon Creek Club. Glasco also possesses a development background having served in a project management capacity for Hines, one of the world's most recognized international developers. Glasco joined Troon in 1999 as Vice President of Operations and was promoted to Senior Vice President of the company's Australia Pacific division in 2001. He was appointed Senior Vice President and Managing Director of the company's Europe, Middle East and Africa operations in 2006 and to his current role at the beginning of 2012.
Ruth EngleChief Financial OfficerRuth Engle joined Troon Golf after serving as vice president and controller of the aerospace division of Honeywell International. During her time at Honeywell, she also held vice president and CFO positions over three leading divisions. Ruth began her career with PricewaterhouseCoopers and has since held financial leadership positions at major global engineering companies. Early in her career, Ruth returned to her alma mater as a professor, teaching economics and business at Lafayette College. She then earned her master's degree in Business Administration from Fairleigh Dickinson University and co-authored a book titled: "Small Business Survival Guide to Debits, Credits and Cash: What Every Growing Business Needs to Know About Accounting and Finance."
Tim SchantzChief Executive OfficerTim Schantz has over twenty five years' experience specializing in corporate and real estate transactional matters, with the last twenty years focused on the golf and leisure sector. A licensed attorney, he received his B.A. from the University of Colorado and his J.D. from the University of Kansas. Prior to joining the Company in 1998, Schantz spent five years in the California offices of the international law firm Latham & Watkins, followed by three years as Vice President, Senior Corporate Counsel for the Phoenix based lodging company, Doubletree Corporation. Schantz serves on the Company’s senior executive team and has responsibility for helping to guide all aspects of the Company's general matters and strategy.

Culture (4)

Childhelp Children's Center of ArizonaHoliday Charity Sale – All proceeds from this annual event benefit Childhelp Children's Center of Arizona and the Arizona Animal Welfare League.
Patriot Golf DaySince the program was first launched Troon has pledged support by coordinating efforts with its facilities to maximize the money raised, which provides scholarships to families of those who have become disabled or lost their lives in the line of military duty.
Phoenix Children's HospitalEach fall, Troon-managed facilities in Arizona host "Troon's Drive for Phoenix Children's Hospital" program, which has raised more than $280,000 for the hospital since 2011. All the proceeds from the program are donated to Phoenix Children's Hospital during its annual golf fundraiser held at Troon North Golf Club.
Stop Hunger NowTroon and its associates have proudly partnered with Stop Hunger Now to donate and package more than 40,000 meals to aid those in crisis situations and feeding programs at schools and orphanages in countries suffering from disastrous circumstances.
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