Telephone Operator/PBXHilton JFK AirportJamaica, NY
A property of: Chartwell Hospitality
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Job Description

Job Summary
Performs customer service functions related to telephone calls, shuttle dispatch, and reservations, in a manner that will ensure Hilton guests receive a safe and secure place to say with friendly, attentive service.
Essential Job Functions
  • Performs the functions of the PBX/Phone Operations including, answer guest calls, provide wake-up calls, shuttle dispatcher, etc.
  • Display a positive, upbeat attitude. Provide information concerning hotel, facilities and functions, as well as, their location.
  • Familiar with property security and key control procedures, as well as, fire safety procedures.
  • Perform tasks assigned by Front Office Manager or General Manager.
Necessary Skills and Attributes
  • Excellent verbal, comprehension, listening and problem solving skills
  • Adaptability
  • Report and accounting skills
  • Guest relation skills
  • One year of experience preferred
Formal Education
High School Diploma or equivalent
Physical Requirements
  • While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear. Vision abilities required by this job include close vision to a computer screen.

Job Requirements

 

Job Details

Entry level
Full-time

About this location

class:
Midscale
room Count:
51-100
location Type:
Urban

Values

Honesty
Personal Growth
Respect

Perks

401(K)
Dental Benefits
Disability Insurance
Health Insurance Benefits
Life Insurance
Paid Holidays
Paid Time Off
Vision Benefits
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Hilton JFK Airport
Hilton JFK Airportshow more
Address14402 135th Avenue, Jamaica, NY, 11436 View map
Property typeHotel 
classMidscale 
room Count51-100 
location TypeUrban 

People (3)

Christie OclarayCORPORATE DIRECTOR OF HUMAN RESOURCESAs Chartwell’s Director of Human Resources, Christie guides and manages the overall delivery of human resources services, policies, and programs.
Kevin GreenCHIEF OPERATING OFFICERAs chief operating officer, Kevin oversees all operations for Chartwell’s extensive hotel portfolio. His responsibilities include managing all aspects of daily property operations, including but not limited to revenue, expense management, risk management and human resources.
Robert G. Schaedle IIIPRESIDENT & MANAGING PARTNERRobert founded Chartwell Hospitality in 2003 and has built the company from 5 hotels to a diversified portfolio of 37 operating hotels with 6 currently in development and a total asset value in excess of $1.2 billion.
Company Logo
This property is managed by
Chartwell Hospitality