A Housekeeping Attendant is responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing?
As a Housekeeping Attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A Room Attendant would also be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Clean guest bedrooms and bathrooms
- Vacuum rooms and corridors
- Change and replenish bed linen, towels and guest amenities in line with company guidelines
- Undertake regular deep cleaning tasks
- Restock and maintain trolley on daily basis
- Be environmentally aware
- Dispose of waste accordingly
- Manage guest requests in a timely and efficient manner
- Comply with hotel security, fire regulations and all health and safety legislation
- Carry out lost property procedures
- Assist other departments wherever necessary and maintain good working relationships
What are we looking for?
Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: H
Hospitality - We're passionate about delivering exceptional guest experiences. I
Integrity - We do the right thing, all the time. L
Leadership - We're leaders in our industry and in our communities. T
Teamwork - We're team players in everything we do. O
Ownership - We're the owners of our actions and decisions. N
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes in our Team Members:
What benefits will I receive?
- Living the Values
- Customer Focus
You will be offered a competitive starting salary and in addition, eligible Team Members may enroll in Hilton Worldwide's medical, dental, vision, life, disability and retirement savings plans. Eligible Team Members also have access to paid time off benefits for vacation and sick, an Employee Assistance Program (EAP), educational assistance, and Hilton Worldwide's unique programs that provide Team Members and their families with discounted hotel room rates as well as discounts on products and services offered by Hilton Worldwide and its partners. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member.
The above information is provided as a highlight of the major benefits offered to most full-time Team Members in the United States and Puerto Rico. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.