Spa Attendant at The Ballantyne, A Luxury Collection HotelThe Ballantyne Hotel CharlotteCharlotte, NC
A property of: Northwood HospitalityPosted 3 weeks ago
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JOB SUMMARY: The Spa Attendant acts as the first point of contact for guests entering the spa or locker room. Provides professional and courteous service throughout each guest's visit to ensure a memorable experience that exceeds expectations. We are looking for a Male Spa Attendant to help out in the Male Locker Room.
Works at the issuance desk to issue robes, slippers, and locker keys to guests.
Performs opening job duties to include turning on lights, music, steam room, sauna, etc.
Monitors the operation of the locker room and facilities area to ensure smooth operations.
Oversees the operations and daily sanitation of the steam and sauna areas.
Performs general housekeeping duties, dusts and straightens furniture and performs minor maintenance work.
Replenishes guest amenities, clothing and towels.
Sets-up and replenishes the refreshment areas in the lounges.
Assists with the removal of used linen and the stocking of clean linen in storage areas.
Assists with the transfer of used/clean linen to/from the housekeeping department.
Assists as an attendant in the fitness center as needed.
MUST be flexible with shifts at times that includes: Mornings, Evenings, Weekends and Holidays
May be assigned additional duties by management
EDUCATION AND EXPERIENCE:
High school diploma or equivalent
One year related customer service experience, preferably in a luxury spa or hotel setting
Experience using reservations and POS systems preferred
SKILLS & ABILITIES:
Strong verbal communication skills
Excellent time management and organizational skills
Basic computer and math skills
Ability to pay close attention to detail
Ability to stand for extended periods, walk, hear, talk, kneel, bend, stoop, grasp, reach and perform repetitive motions
Ability to push, pull, lift, carry or otherwise move up to 10 lbs. regularly and up to 50 lbs. occasionally
EEO and ADA Statements
The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and an inclusive culture.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
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