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Spa Attendant at The Ballantyne, A Luxury Collection HotelThe Ballantyne Hotel CharlotteCharlotte, NC
A property of: Northwood HospitalityPosted 3 weeks ago

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Job Description



JOB SUMMARY: The Spa Attendant acts as the first point of contact for guests entering the spa or locker room. Provides professional and courteous service throughout each guest's visit to ensure a memorable experience that exceeds expectations. We are looking for a Male Spa Attendant to help out in the Male Locker Room.

JOB DUTIES:
  • Works at the issuance desk to issue robes, slippers, and locker keys to guests.
  • Performs opening job duties to include turning on lights, music, steam room, sauna, etc.
  • Monitors the operation of the locker room and facilities area to ensure smooth operations.
  • Oversees the operations and daily sanitation of the steam and sauna areas.
  • Performs general housekeeping duties, dusts and straightens furniture and performs minor maintenance work.
  • Replenishes guest amenities, clothing and towels.
  • Sets-up and replenishes the refreshment areas in the lounges.
  • Assists with the removal of used linen and the stocking of clean linen in storage areas.
  • Assists with the transfer of used/clean linen to/from the housekeeping department.
  • Assists as an attendant in the fitness center as needed.
  • MUST be flexible with shifts at times that includes: Mornings, Evenings, Weekends and Holidays

May be assigned additional duties by management

EDUCATION AND EXPERIENCE:
  • High school diploma or equivalent
  • One year related customer service experience, preferably in a luxury spa or hotel setting
  • Experience using reservations and POS systems preferred

SKILLS & ABILITIES:
  • Strong verbal communication skills
  • Excellent time management and organizational skills
  • Basic computer and math skills
  • Ability to pay close attention to detail

PHYSICAL REQUIREMENTS:
  • Ability to stand for extended periods, walk, hear, talk, kneel, bend, stoop, grasp, reach and perform repetitive motions
  • Ability to push, pull, lift, carry or otherwise move up to 10 lbs. regularly and up to 50 lbs. occasionally

EEO and ADA Statements

The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and an inclusive culture.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

Job Requirements

 

Job Details

Entry level
Full-time

About this location

class:
Midscale
room Count:
51-100
location Type:
Urban

Values

Balance
Collaboration
Integrity
Leadership
Passion
Respect
Teamwork

Perks

401(K) Matching
Company Discounts
Dental Benefits
Disability Insurance
Life Insurance
Vision Benefits
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The Ballantyne Hotel Charlotte
The Ballantyne Hotel Charlotte Experience Southern Hospitality and
Luxurious Resort Amenities Explore newly re-designed luxurious guest
rooms, event venues and social spaces and luxurious resort show more
show more
Address10000 Ballantyne Commons Parkway, Charlotte, NC, 28277 View map
Property typeHotel 
classMidscale 
room Count51-100 
location TypeUrban 
Company Logo
This property is managed by
Northwood Hospitality