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Spa AttendantCarneros Resort and SpaNapa, CA
A property of: Evolution HospitalityPosted 1 week ago

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Job Description

NEW HIRE SIGN ON BONUS UP TO $500. APPLY TODAY!!!  

The Spa Attendant is responsible for maintaining the cleanliness of the Spa and performs other housekeeping duties as assigned.

Job Requirements

Qualifications

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • This position requires strong attention to detail the ability to communicate effectively with guests and team members verbally or in written form.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must maintain composure and objectivity under pressure.

Responsibilities

  • Approach all encounters with guests and Associates in a friendly service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Use proper two-way radio etiquette at all times when communicating with other Associates.
  • Utilize a daily checklist to complete projects as assigned.
  • Maintain Spa Indoor Pool and Health Club area neat and clean at all times dust tables and chairs remove dirty towels replenish beverage and beverage supplies etc.
  • Maintain Bathrooms clean by checking continuously keep floor dry at all times
  • Maintain Health Club Equipment by cleaning with approved disinfectant products
  • Deliver /Replenish clean towels if applicable to assigned sections.
  • Ensure all equipment is clean and in proper working condition.
  • Report any and all deficiencies to the appropriate manager.
  • Complete special projects as assigned by Spa Director.
  • Before leaving section collect all trash and take to/dispose in outside trash dumpsters per hotel procedures.
  • Practice safe work habits to ensure safety to guests fellow Associates and self.
  • Handle all guest requests in a friendly efficient and courteous manner.
  • Handle items for 'Lost and Found' according to the hotel standards.
  • At the end of the shift turn in all keys and assignment sheets to the Spa Office.
  • Be familiar with Aimbridge Hospitality policies and house rules.
  • Associates must at all times be attentive friendly helpful and courteous to all guests managers and other Associates.
  • Vacuum guest corridors as trained.
  • Maintain the stairwells to hotel standards.
  • Maintain cleanliness and organization of Spa and linen rooms.
  • Attend meetings as required by management.
  • Perform any other duties as requested by management.

Job Details

Entry level
Full-time

About this location

class:
Luxury
room Count:
51-100
location Type:
Urban

Values

Empowerment
Entrepreneurial
Growth
Innovation
Performance
Personal Growth
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Carneros Resort and Spa
Join our team at Carneros Resort and Spa.show more
Address4048 Sonoma Highway, Napa, CA, 94559 View map
Property typeHotel 
classLuxury 
room Count51-100 
location TypeUrban 

People (3)

WILLIAM LOUGHRAN A.K.A. “WILL”CHIEF OPERATING OFFICERA Colorado native, Will is from a dedicated family who believes in hard work, leadership and civic involvement. The oldest of three siblings, Will has been honing his leadership skills from a young age. His early experience at Culver Military Academy paved the way for his leadership style and disciplined dedication to his pursuits. At age 17, he was promoted to Captain of his unit, directly responsible for leading 50 cadets. The cadre had identified unique leadership skills in Will and his quick ascension from cadet to captain was the fastest in school history. Will believes leadership is a skill that should constantly be honed and refined – building at every opportunity. Will selected Evolution Hospitality because he believes companies with a strong, active culture are the most successful. One of his favorite examples is New Belgium Brewing Company because they have demonstrated successful growth with thoughtful stewardship of associates, the brand and a laser focus on sustainability. Will also thinks New Belgium produces some of the most creative marketing today – as well as a great product. Will’s favorite Guiding Principle is “Make it better than it was before.” A true optimist, Will always challenges conventional thinking and is passionate about improvement. It’s in his DNA. Giving up doesn’t come easy for Will. He has a different perspective on success and feels there is a big difference between achievement and potential. He cares deeply about reaching full potential – whether he’s talking about revenues or people – which also fits nicely with how we think at Evolution Hospitality.
JOHN MURPHY A.K.A. "MURPH"PRESIDENTMurph's a builder. Highly analytical, yet passionately creative, Murph enjoys proactively challenging age-old conventional thinking to improve processes and systems through innovative strategies. Murph also builds incredible human capital with a leadership style that is 50% inspiration and 50% accountability, and a belief that it's equally important to develop the person as a whole, not just as an employee. Balance is important in every aspect of Murph's life. He balances his obsession with enjoying great food and unique wine with his wife Heidi, with enthusiasm for working out. And results-driven and determined at work, he is equally involved in the lives of his three amazing kids and now triplet grandchildren. Murph's other passion is leading Evolution Hospitality's talented team, all vulnerable to each other's talents, without ego, without politics. Sarcastic and lighthearted, Murph is also the alpha dog when it comes to office teasing and pranks. "We only tease you if we love you" is Evolution's unwritten mantra, which further proves how much fun the team has doing what they do. Murph's favorite Guiding Principle is "Focus on what's important, not urgent" because he believes it's essential to only concentrate on what's truly meaningful at work and in every other area of our lives. Or as Murph would say it: "Sometimes you have to drop the fire hose long enough to find and kill the arsonist."
MARY CATHERINE SEXTON A.K.A. "MC"VP/HUMAN RESOURCESMary Catherine’s early life might be the storyline behind a great movie: growing up Catholic in Chicago as one of eight kids, four girls and four boys, and just a bit of competition between them. But the way MC sees it, although winning is important, winning with integrity is the only time it really counts. MC still misses the Chicago skyline, one of the most beautiful in the world, but she’s had enough of the city’s snow and ice. Like most snow birds she migrated many years ago to warmer destinations including Scottsdale and Las Vegas, and still owns a timeshare in Key West, Florida. Southern California fits the same bill. Mary Catherine is a voracious reader with over 1000 books on her Kindle, and plenty more paperbacks and hard cover books, on personal improvement and business topics as well as good novels. Other than reading she also enjoys baking, good wine (particularly Cakebread Cellars) and action movies like "Die Hard," "Lethal Weapon," "Fast and Furious" and the "RED" series. These activities complement Mary Catherine’s other passions which include spending time with family and close friends, learning and growing personally and professionally, and relaxing with good wine or coffee and a side of sunshine. She enjoys having fun while helping others, whether it’s a charitable endeavor or assisting associates reach their full potential. "Always do what you say you are going to do" is Mary Catherine’s favorite Guiding Principle. She knows that building relationships based on trust is one of the most important things you can do, with family, friends and business associates alike. If you always do as you say, people will trust your word and will come back to you time after time for help and guidance.

Culture (2)

Murray Lowe, General Manager - Evolution Hospitality
Darcy Lehmuth, Regional Director of HR - Evolution Hospitality
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This property is managed by
Evolution Hospitality