Spa AttendantKalahari Resorts & Conventions - Round RockRound Rock, TX
A property of: Kalahari Resorts & ConventionsPosted 2 weeks ago

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Job Description

JOB SUMMARY

The Spa Attendant is responsible for maintaining clean and attractive common spa areas, wet area, steam room, sauna; and all other assigned or expected areas, while providing attentive, courteous and efficient service to all guests.

EDUCATION REQUIREMENTS: High School diploma or equivalent required.

LICENSE/PERMITS REQUIRED: None required.

REQUIRED SKILLS: Must have great attention to detail.

KNOWLEDGE OF COMPUTER HARDWARE OR SOFTWARE: None

PREVIOUS EXPERIENCE REQUIRED: Previous housekeeping experience in residential or commercial setting helpful but not required.

PHYSICAL REQUIREMENTS:
  • Medium work - Exerting up to 50 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull, or move objects.
  • Flexible and long hours sometimes required including weekends and holidays.
  • Ability to stand during entire shift.


MENTAL REQUIREMENTS:
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must be effective at listening to, understanding, and clarifying the issues raised by Associates, Supervisors, and guests.
  • Must be able to adapt to a broad range of customer interactions, inquiries, and complaints and work well in stressful, high-pressure situations.

ESSENTIAL DUTIES & FUNCTIONS
  • Approach all encounters with guests and employees in a friendly, service-oriented manner.
  • Comply at all times with Kalahari Resort standards and regulations to encourage safe and efficient hotel operations.
  • Thoroughly clean spa areas according to standards.
  • Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, water amenities supplies, locker supplies, spa common are supplies.
  • Remove all trash and dirty linen from common spa areas, lockers, steam room, sauna, wet areas, and outdoor patio.
  • Keep all hallways, public areas and closets clean, neat and vacuumed, if applicable.
  • Replenish guest amenities throughout spa areas.
  • Repeat all missing items from spa areas to the Spa Director or Supervisor.
  • Report any maintenance repairs immediately to the Spa Director or Supervisor.
  • Dirty dishes need to be washed and stacked in the appropriate closets and storage areas.
  • Handle items for "Lost and Found" according to the standards.
  • Attend Daily Promise and department meetings as required by management.
  • Perform other duties as requested by management.

Job Requirements

See Job Description

Job Details

Entry level
Full-time

Values

Collaboration
Customer Focus
Honesty
Hospitality
Integrity
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Kalahari Resorts & Conventions - Round Rock
Kalahari Resorts & Conventionsshow more
Address3001 Kalahari blvd, Round Rock, TX, 78665 View map
Property typeOther 

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