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Small Meetings Manager, Luskin Conference CenterUCLA Meyer and Renee Luskin Conference CenterLos Angeles, CA
A property of: IncPosted 3 weeks ago

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Job Description

About the Job

The Small Meetings Manager is responsible for the individual achievement of guest room and banquet revenue goals generated by group programs of 10- 25 guest rooms and reports to the Director of Conference Services. Seeking an individual who has experience in the sales process, catering events, and the function of a hotel. Establishes lasting relationships with clients and third parties by prompt follow-up, a willingness to exceed expectations, attention to detail and consistent communication to ensure that the client’s expectations are exceeded.

You will be responsible for:

  • Capture the client’s vision and effectively convey the specifications to the appropriate departments, rapidly responding to inquiries, concerns, and ensuring an exceptional client experience and seeding future bookings.
  • Negotiate guest room rates, food and beverage prices and event space.
  • Book group room blocks for groups with 10 – 25 guest rooms.
  • Effectively manage schedule to prioritize creating contracts, Banquet Event Orders (BEO) and group resumes for the group programs.
  • Promote teamwork and quality service through daily communication and coordination with the Operational Departments.
  • Demonstrated ability to achieve and exceed sales goals by effectively negotiating and closing business.
  • Knowledge of travel industry, current market trends and economic factors.
  • Solicit new and existing account to meet/exceed revenue goals through solicitation, outside sales calls, and site inspections.
  • Professionally represent the hotel in community, industry organizations and events.
  • Works with the hotels sales, revenue management, and conference director to achieve rooms and catering revenue targets.
  • Pro-active sales skills and ability to develop new business and generate organic growth within existing accounts. Thorough knowledge of sales techniques including strong negotiation and closing skills.
  • Proficient computer knowledge, specifically Delphi, Word, Opera, and Excel.
  • Flexibility to work varying schedules to reflect the business needs of the hotel including nights and weekends.
  • Coordinate and service client events to ensure customer satisfaction while maintaining profitable operations and high quality products and service levels.
  • Know meeting room setups and capabilities.
  • Perform any other job-related duties as assigned.

Full information concerning the job qualifications are listed on the official UCLA job posting.

Job Requirements

About Us

The Luskin Conference Center is an International Association of Conference Centers (IACC) and LEED Platinum certified property located in Westwood, California. We have a Trip Advisor rating of “7 out of 405” hotels within Los Angeles. This high-end facility is comprised of 254 guest rooms, approximately 25,000 square feet of meeting space, a 160-seat restaurant, a fitness center, and a business center. The total staff anticipated for the Luskin Conference Center is approximately 165-180 full-time employees, with total revenue projected at $30 million annually.


UCLA offers a comprehensive benefits package, including an average of three weeks of vacation per year; an average of 12 days sick leave per year; 13 paid holidays per year; health, dental and optical benefits; life insurance; disability insurance; the University of California Retirement Plan; various voluntary UC Savings Plans. There are also special programs and privileges available, such as accessibility to cultural and recreational programs, athletic events, the University Credit Union, and much more!

The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.

Job Details

Senior level
Salary ($45k - $100k)


Customer Service
Value Creation
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UCLA Meyer and Renee Luskin Conference Center
On the sprawling UCLA campus, this refined conference hotel is a mile
from I-405, 12 minutes away on foot from the Mildred E. Mathias
Botanical Garden and 3 miles from upscale shopping along Rodeo Drive.
show more
Address425 Westwood Plaza, Los Angeles, CA, 90095 View map
Property typeOther 

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