Service TechnicianEpic Mountain GearBoulder, CO
A property of: Vail-Rock Resorts
This Job Post is no longer active

In less than 2 minutes, get your
Personal Score for every job

SALARY FIT
Good Match
SKILL FIT
Highly Competitive
CULTURE FIT
Good Fit
4.0

Job Description

Epic Mountain Gear is the premier ski shop in the Denver Metro Area. We specialize in outfitting our guests in the best, highest rated and most specialized items to fit their needs. We stand behind our guarantee because we know our associates are passionate about what they do - providing excellent customer service. You can also take advantage of being part of the Vail Resorts family with employee perks, such as a free ski pass to our world-class resorts, discounted lodging, and more. We sell the top brands, carry the most gear and have the most fun. Come join our team and become an expert in the outdoor retail industry. Learn more here. www.vailresortscareers.com

Service Technicians are responsible for maintaining outstanding customer service as per company standards, generating sales, and safeguarding company assets.

Responsibilities include (but are not limited to):
  • Acknowledge customers quickly and courteously
  • Determine customer equipment needs
  • Complete accurate work order paperwork and prioritize work orders in an expedient manner
  • Serve as a knowledgeable resource to customers
  • Demonstrate a professional standard of customer service
  • Remain current on industry products and trends, and demonstrate knowledge of products
  • Protect company assets through loss prevention techniques
  • Service and repair customer merchandise according to established guidelines
  • Adhere to safety procedures regarding use of tools and equipment
  • Aware of department related pricing including any and all promotions

Qualifications:
  • 1 year service technician experience - preferred
  • Ski and/or snowboard tuning experience - preferred
  • Comfortable with use of power tools and machines - preferred
  • Able to problem solve - preferred
  • Comfortable in high intensity, time sensitive mutli-tasked oriented environment - required
  • Maintain a working knowledge of products and trends within the ski and snowboard industry
  • Previous retail sales and customer service experience - required
  • Strong customer service skills
  • Strong understanding on snowboard industry
  • Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required
  • Commitment to exceptional customer service
  • Basic computer skills - required
  • Ability to work a flexible schedule; including nights, holidays and weekends - required


The budgeted range starts at 15.00. Actual pay will be adjusted based on experience.

The perks and benefits include
  • Free ski passes for employees
  • 401(k) retirement plan
  • Accrued Sick Time
  • Discount lift tickets for friends and family
  • Free ski lessons
  • Discounted lodging, food (including $5 meals), gear, and mountain shuttles
  • Discounted bike haul & golf
  • Excellent training & professional development

Seasonal Full Time roles are eligible for the above, plus...
  • Critical Illness and Accident plans
  • Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours)
  • Free ski passes for dependents


Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 322128

Job Requirements

See Job Description

Job Details

Mid level
Full-time

About this location

class:
Midscale
type:
Specialty
location Type:
Resort

Values

Community
Customer Service
Fun
Integrity
Safety
Teamwork
Value Creation

Perks

Similar Jobs: 571

Similar Jobs: 571

Maintenance Eng II  
Embassy Suites by Hilton Boulder
Boulder, CO
3 days ago
Maintenance Attendant - Marriott - Boulder (Boulder, CO)  
Marriott - Boulder
Boulder, CO
2 weeks ago
Maintenance Technician  
St Julien Hotel & Spa
Boulder, CO
3 weeks ago
Nail Technician  
St Julien Hotel & Spa
Boulder, CO
2 weeks ago
Spa Receptionist  
St Julien Hotel & Spa
Boulder, CO
3 weeks ago
Female Spa Concierge  
St Julien Hotel & Spa
Boulder, CO
2 weeks ago
Male Spa Concierge  
St Julien Hotel & Spa
Boulder, CO
2 weeks ago
House person  
Homewood Suites Boulder
Boulder, CO
1 week ago
House person  
Embassy Suites by Hilton Boulder
Boulder, CO
6 days ago
Banquet Server  
St Julien Hotel & Spa
Boulder, CO
2 weeks ago
See more similar jobs
Epic Mountain Gear
show more
Address390 Interlocken Crescent, Broomfield, CO, 80021 View map
Property typeRetail 
classMidscale 
typeSpecialty 
location TypeResort 

People (3)

Carol FabrizioVice President, Communications, Broomfield"There is no shortage of challenges or opportunities to help improve the business. If you see a need, and you have the capacity and ambition to work on it, you’ll have the opportunity and support to forge ahead."
Mike GoarVice President and COO, Heavenly Ski Resort"Two things come to mind in relation to leadership within Vail Resorts - self-awareness and owning your contribution to your own success as well as that of your coworkers and the company."
Kiernan CainVice President, Resort Marketing, Broomfield“. . . the embodiment of our culture is “Vulnerable Leadership,” with the sense that the more you give of yourself to your team, your peers, your manager, the more you will get back in return.”

Culture (4)

Epic By NatureWe are drawn to the mountains. It is here that we create our stories, feed our souls, and find the best parts of ourselves. It’s here that we discover that we are #EpicByNature. From small moments with big impact, to traditions celebrated year afte...
Leadership Summit: ONE
A Day In The Life of A Lift Operator - #WBWorkLoveSymphony Chair accesses a pretty dreamy zone. Imagine if you could spend your workdays there! Whistler Lift Operator, Dani Eyjo (aka Schmitzy) captured his daily commute on a GoPro a few weeks ago, check it out: *Make sure to give him a high-five whe...
Inside look at what's it's like to work at Vail Resorts
Company Logo
This property is managed by
Vail-Rock Resorts